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PC Drivers & Software

falecome
Journeyman III

Amd software problems on windows 11

I bought an rx 570, when I install the latest drivers on Windows 11 it gives me a black screen, what could it be? Now I’m using slightly older drivers, but once there was a black screen, can you tell me?

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vaideepgaming
Journeyman III

Hey, I am facing the same problem but on my laptop. After installing the new software my display starts flickering again. This is 2nd time within 1 month time period. Please provide me a solution.

 

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Granty
Journeyman III

I have had to reinstall the drivers multiple times over the last few months, but since yesterday I woke my computer up from sleep to a black screen, restarted and it would boot into Windows and show the sign in screen for about 3 seconds before the screen shows a signal problem then goes black. If I boot the PC in safe mode it displays, and if I remove the AMD driver and boot back to normal it will work again, but then after a few minutes it seems like an AMD driver gets automatically installed onto the computer again causing the same loop of problems.

 

I looked through the event viewer and it says something about certification problems, but when I kept scrolling it seems like it has had that issue for months so I have no idea if it's relevant or not. Not sure how to troubleshoot this.

 

EDIT: It seems that after removing the driver and booting normally Windows uses the default Microsoft driver and then shortly after automatically installs driver version 32.0.11027.1003 and it did so originally through Windows update.

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