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PC Drivers & Software

MrChickenDipper
Journeyman III
‎02-05-2023 01:27 PM

AMD software not detecting AMD CPU

I have a Ryzen 5 3600 and I have previously used Ryzen Master however when trying to run it now I get the error "RYZEN MASTER SYSTEM INSTALLATION is prohibited from installation on this system". I have tried the clean up utility in safe mode and when trying to reinstall the CPU driver manually I get the error "This installer is intended to be deployed only on an AMD system. Exiting installation as this requirement is not satisfied".

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elstaci
MVP
‎02-05-2023 01:54 PM

Very little information on your PC to give any type of advice but if you have Windows 11 installed, Ryzen Master is not yet compatible with that version of Windows and it probably won't install.

If you do have Windows  10 install then you need to give more information on your PC and the exact error you are getting when trying to install Ryzen Master.

You can download the general Ryzen Master and see if it installs or not: https://www.amd.com/en/technologies/ryzen-master

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elstaci
MVP
‎02-05-2023 01:54 PM

Very little information on your PC to give any type of advice but if you have Windows 11 installed, Ryzen Master is not yet compatible with that version of Windows and it probably won't install.

If you do have Windows  10 install then you need to give more information on your PC and the exact error you are getting when trying to install Ryzen Master.

You can download the general Ryzen Master and see if it installs or not: https://www.amd.com/en/technologies/ryzen-master

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