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PC Drivers & Software

nggdvu
Journeyman III

AMD Software: Adrenalin Edition issues with Casting and Projecting

Recently, I got my new laptop but I couldn't connect the device to an external monitor out of the box, no matter how hard I tried. The moniter showed "No signal" meanwhile the AMD Software pushed a notification that it detect an AMD FreeSync monitor (as attached below).

 

At first, I thought it was HDMI's failure, so I tried casting the device to the monitor through WiFi network. It stucked at "Connecting" for a few minutes then shows "Couldn't connect". When I tried to update the Display driver manually via Device Manager, Cast worked fine (but Project via HDMI didn't). Consequently, I can't use the AMD Software: Adrenalin Edition anymore since it popped up a dialog which stated that the software isn't compatible with the driver.

 

Please work on the support as soon as possible since I need the software to balance the screen's temperature. I appreciate it!

 

My specs:

Lenovo Thinkbook 14P 

Ryzen 5 - 5600H

Integrated Radeon Graphics

 

nggdvu_0-1722957072361.png

 

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