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PC Drivers & Software

Álvaro
Journeyman III

AMD Software adrenalin doesn't detect my HP monitor in windows 11

Hello everyone,

Below I detail all the problems and information I have collected.

I am currently using a HP Z2 Tower G9 Workstation Desktop and a HP E27q G5 QHD monitor connected via DP. Also, I am using windows 11 pro 23H2 and  the processor is 13th Gen Intel(R) Core(TM) i7-13700 2.10 GHz.


The computer has two graphics cards:
Intel(R) UHD Graphics 770
AMD Radeon RX 6700 XT

 

I installed all the drivers and when I downloaded the AMD Adenalin software, I discovered that the display option does not appear in the game tab.

No display option.png
Also when I activate the metrics overlay it doesn't appear on the screen either, it's as if it doesn't detect it. I have checked within my system options and found that the display is apparently connected to the Intel graphics. Could this be the problem? If so, how do I change it so that these options appear?

Screen configuration.png

All this problem comes because when I tried to play League of legend and I used the command alt+tab inside the game to go to the desktop or to another window, when I returned to the game the screen froze and although I could hear it, it didn't move a single frame. I understood that it could be a graphics configuration issue, hence this question.

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1 Reply
FunkZ
Grandmaster

First make sure that the monitor cable is connected to the 6700XT card DP port and not to the motherboard.

If you are not using the integrated Intel graphics you could also disable it, either via BIOS or through Device Manager.

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT
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