PC Drivers & Software

[ismaba]

After installing the application and opening it, it is impossible to visualize it.

I have disabled hyper-v and followed the steps they recommend but it is impossible for me

hardware ryzen threadripper 2990wx-asrock x399 taichi.

[jm75]

I have met the same problem. after installing ryzen master 1.5.
The  "Dynamic Local Mode" service works rather well but the ryzen master UI failed .
Configuration

  Processor: 2990WX

  Mainboard! MSI X399 Creation Ram: 128 MB no overclocking.

Error ( Source Windows event journal)

Nom de l’application défaillante AMD Ryzen Master.exe, version : 1.5.0.850, horodatage : 0x5bd6d77f

Nom du module défaillant : Qt5Core.dll, version : 5.7.1.0, horodatage : 0x583ffc1b

Code d’exception : 0xc0000005

Décalage d’erreur : 0x00000000000aca73

ID du processus défaillant : 0x2d4c

Heure de début de l’application défaillante : 0x01d472eedb3e3d84

Chemin d’accès de l’application défaillante : C:\Program Files\AMD\RyzenMaster\bin\AMD Ryzen Master.exe

Chemin d’accès du module défaillant: C:\Program Files\AMD\RyzenMaster\bin\Qt5Core.dll

ID de rapport : 1879e836-3ce9-4c88-9e59-d29ad05459df

Nom complet du package défaillant :

ID de l’application relative au package défaillant :

Details

AMD Ryzen Master.exe

   1.5.0.850

   5bd6d77f

   Qt5Core.dll

   5.7.1.0

   583ffc1b

   c0000005

   00000000000aca73

   2d4c

   01d472eedb3e3d84

   C:\Program Files\AMD\RyzenMaster\bin\AMD Ryzen Master.exe

   C:\Program Files\AMD\RyzenMaster\bin\Qt5Core.dll

   1879e836-3ce9-4c88-9e59-d29ad05459df

[kumakuma]

Hi,

I met same situations but solved.

Initially, Ryzen Master 1.4(not 1.5).

Uninstall Ryzen Master 1.5 and install 1.4.

When install completed and 1.4 run properly, use online update feature of Ryzen Master.

Using this feature, Ryzen Master updated to 1.5(In my case, 1.5.028), and run properly.

Hope this helps.

[ismaba]

Thank you very much, but it does not work for me either.