Hi. When I first bought my laptop and started using it, this graphics was working properly. But after some time I deleted Windows and used Linux. Now, after 6 years, I installed Windows again. And now Windows does not recognize my graphic card. I tried reinstalling AMD Radeon Software and even reinstalling Catalyst Control Center, but it didn't work. In addition, today I installed AMD Radeon Software again and it gave an error at 85% during the installation and the installation finished, but everything works correctly except for the graphics driver. I don't know, maybe I have caused a problem in my laptop in these 6 years.
Anyway, this is the error I got from Device Manager:
Device PCI\VEN_1002&DEV_6660&SUBSYS_1C401043&REV_83\4&36fe360c&0&0019 had a problem starting.
Driver Name: oem6.inf
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Service: amdkmdag
Lower Filters:
Upper Filters:
Problem: 0x15
Problem Status: 0x0