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PC Drivers & Software

CozyFriend
Journeyman III

AMD Radeon(TM) Graphics error 43 after restarting pc

I restarted my PC just like any other time but error 43 somehow popped out of nowhere like this

CozyFriend_1-1693724897146.png

 

CozyFriend_0-1693724881217.png

After a few hours, it may also change to error 31

"This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"

My PC model:

CozyFriend_2-1693725195949.png

 

I've tried:

- Updating Windows

CozyFriend_7-1693725828474.png

- Auto-Detect Installer tool from official AMD site: https://www.amd.com/en/support

CozyFriend_4-1693725526872.png

 

- Downloading and Installing AMD Graphic Driver directly from asus support site: https://www.asus.com/supportonly/fa506icb/helpdesk_download/

CozyFriend_3-1693725506210.png

- Using driver updater tools such as Driver Easy, Driver Booster

Here is list of my driver versions Installed:

CozyFriend_5-1693725640125.png

Selecting any of these will leads to the same error

CozyFriend_6-1693725676344.png

I've tried everything I could find on google but problem still persists.

I would appreciate any help or suggestion

 

 

 

 

2 Replies
randrand
Journeyman III

Although outdated, same happened to me recently. Eventually, I've done everything you've described + shut down the machine, opened BIOS and reseted it to default values. After turning the laptop on, the problem disappeared.

Instructions from another topic where helpful as well: https://community.amd.com/t5/pc-drivers-software/amd-radeon-vega-8-graphics-error-code-43/td-p/51509...
Instead on third-party DDU I used the AMD Cleanup Utility.

0 Likes
radu1006
Elite

Why do you have both Nvidia and AMD display adapters? The AMD one is integrated in the CPU?

Then, I think you need the chipset drivers, not the graphics driver installed.

0 Likes