Hi all,
First of all, I'm not fantastic with computers but I try my best to follow instructions when I'm having problems.
I think over 5 times in the past year, I have had problems with my Radeon Software. After switching from Windows 11 back to Windows 10, I had to start fresh because I didn't change back fast enough. This meant all my software had been wiped from my laptop but files were kept. I had to install the Radeon Software again myself. I installed the one that is recommended for me using the scanner you can download on the AMD site, and no matter how many times I go through that process, the day after installing it, I end up unable to go into the software as the error message comes up telling me it's not compatible with my installed graphics driver.
I have followed the instructions of this link many times over to be sure and nothing I find is helping. The driver works for a day then the next day stops working and I have disabled windows updating drivers on its own. This is the link, so there is nothing in this article that is working for me:
https://www.amd.com/en/support/kb/faq/pa-300
Info about my PC if needed:
Processor: AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx 2.10 GHz
Installed RAM: 8.00 GB (5.95 GB usable)
System Type: 64-bit operating system, x64-based processor
AMD Radeon(TM) Vega 8 Graphics Driver Version: 27.20.11044.5003
Please let me know if there's any more info needed for someone to help me figure out what's going on and what I can do about my unfortunate situation.
Screenshots below if needed.
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