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PC Drivers & Software

kaimedar
Journeyman III

AMD Radeon RX 5700 XT Overheating on Diablo 4

As the title says, I have an AMD Radeon RX 5700 XT 8Gb.  Its running on a I7-6700 Processor, 32 GB of Ram.

 

I own and play a lot of new Triple A games on it with zero problems, until Diablo 4 reseased.  I have not been able to play longer than 10 minutes without my graphics card getting so hot (110c+) that it shuts down the game with an error message, which flashes too fast for me to read as my computer shuts down and restarts.  This has occured multiple times with the graphics setting on the game anywhere from High to as low as possible.  I have watched the temp rise from 40c to 110c in as little as 3 minutes just sitting in the game's menu.  I am not alone with this issue as the Blizzard forms are full of other RX 5700 XT users also complaining.  Blizzard support team has made multiple statements blaming everything from dirty computers, to bad graphics cards.  I tried my old Radeon RX 480 gaming 4GB and had no issue at the same settings.   

 

My question is this;  Is this a driver issue from AMD or a software issue from Blizzard's Diablo 4 game?   

 

Other sources -

https://us.forums.blizzard.com/en/d4/t/amd-5700xt-running-dangerously-hot/17247

 

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