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PC Drivers & Software

Vikash1
Journeyman III
‎11-02-2023 07:24 AM

amd pro drivers not working for my rx6500m. HELP

I wanted to install amd pro drivers on my laptop which has rx6500m graphics card by it didn't installed.  Is there any thing I can do to install this? I am not very found of gaming. but I would like to do some content creation and video editing type of stuff. however Adrenaline version of drivers are installing properly. Please help me with it.Screenshot 2023-11-01 220532.png

 

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elstaci
MVP
‎11-02-2023 01:03 PM

Looking at AMD Download page for the RX6500M GPU card there are no compatible AMD Pro drivers only Adrenaline: https://www.amd.com/en/support/graphics/amd-radeon-rx-6000m-series/amd-radeon-rx-6000m-series/amd-ra...

Also if you have an AMD APU processor you need to download the AMD APU Processor's IGPU driver which installs both the IGPU and your RX6500M drivers.

That is why you are getting that error message probably because the AMD Pro driver is not compatible with the RX6500M GPU and your AMD IGPU if your laptop has a AMD processor installed.

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