cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

PC Drivers & Software

da2756
Journeyman III
‎01-21-2024 11:53 PM

AMD Driver Timeout on Xbox Game Pass Games

Hi There,

GPU: 6800XT

CPU: 5800x

RAM: 64GB 3200mhz

I have had a strange issue come up. Whenever I play Xbox Game Pass Games (Starfield, Humankind, and Dragon Age: Inquisition so far) I will get a Driver Time Out error and the game would crash after 30 minutes - 2 hours. I once got a BSOD, but I couldn't get the error code because the display looked corrupted (it tripled the image on the screen and had vertical lines). I have no issues with any other games (EU4 and Destiny 2 via Steam, Anno 1800 via Ubi, or Mirrors Edge Catalyst via EA) and am currently running the latest drivers (23.12.1).

The only fix I have found is to undervolt the GPU and reduce the frequency by around 300mhz, and then there are basically no crashes. Is there a different fix that doesn't require me to reduce the performance of my GPU?

2 Replies
tigger16
Journeyman III
‎02-02-2024 08:30 PM

I am getting a driver timeout error sporadically.  Doesn't happen everytime I play.  I haven't tried undervolting the GPU.  Have you heard of any other solutions, yet?

GPU: 7900XTX

CPU: 5800X3D

RAM: 64 GB

0 Likes
toomed0011
Journeyman III
‎02-02-2024 10:51 PM

you can try try some steps

Troubleshooting Steps

  1. Clean Uninstall and Reinstall Drivers:

    • Use DDU (Display Driver Uninstaller) to remove all traces of your current AMD drivers.
    • Download and install the latest recommended drivers from AMD's website (not optional or beta versions).

  2. Selective Startup and Testing:

    • Boot your system into a clean boot state (search for "msconfig" in Windows Search and disable all non-Microsoft startup programs and services).
    • Launch an Xbox Game Pass game and see if the crash persists. This can help isolate potential software conflicts.

  3. Verify Game File Integrity:

    • Use the respective launchers (Xbox app, Steam) to verify the game files for Starfield, Humankind, and Dragon Age: Inquisition. Corrupted files can sometimes cause crashes.

  4. Windows System File Checker:

    • Run the System File Checker (SFC) scan to repair any corrupted system files:
      • Open Command Prompt as administrator and type sfc /scannow.

  5. Check for Overheating:

    • Monitor your GPU temperatures while playing these games. Ensure they're within normal ranges using software like MSI Afterburner or AMD Radeon Software. Consider cleaning your PC and ensuring proper airflow if thermal throttling is suspected.

  6. Test Different Driver Versions:

    • If the latest drivers cause issues, try an older stable version known to work well with your GPU and games. You can find these on AMD's website under "Archived Drivers."
0 Likes