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PC Drivers & Software

xcile92
Adept II
‎03-28-2024 04:25 AM

AMD CPU Detection issues

Screenshot 2024-03-28 092250.png

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4 Replies
xcile92
Adept II
‎03-28-2024 04:27 AM

i have had this issues for a few months now. i am using windows 11 beta build is 22635.3350. i have a Ryzen 7 5700X buggin out.

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elstaci
In response to xcile92
MVP
‎03-31-2024 08:42 AM

Exactly, you need to go through Microsoft Preview Support for help. AMD doesn't support Windows Insider previews.

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elstaci
MVP
‎03-28-2024 07:31 AM

The latest Ryzen Master version seems to have a installation bug.  There are several AMD Threads opened by Users about that very same error when installing Ryzen Master.

Open a AMD SUPPORT TICKET to see if they have a  work around fix: https://www.amd.com/en/forms/contact-us/support.html

@xcile92  unfortunately, AMD doesn't support Windows Insider's Preview windows versions. any issues you have you need to open a Microsoft Insider Support ticket.

Since your version is not yet public and still under construction, BETA, and has new features or is still buggy AMD therefore doesn't support those type of Windows.

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xcile92
Adept II
‎03-31-2024 07:14 AM

i did apply for the AMD Vanguard so i could have helped out providing support for beta windows to work with beta radeon software. but i got the finger and no response. i applied more than once. i can log in to the vanguard site but no access to help out with anything. i could have been a valuable free laboured asset as a beta user for many things like windows for amd. since no one is on the amd team that uses beta. then how are they working with microsoft and gettting support in manufacturing there certified drivers? their public release drivers are like 6 months behind windows if your a beta user.

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