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PC Drivers & Software

pleasegivehelp
Journeyman III

AMD BLACK SCREEN - NEED FIX [But With typed out specs]

Windows 10 pro 64bit

CPU:

AMD k10 45nm Technology

RAM: 8.00GB

MotherBoard: ASUSTek M5A97 (AM3r2)

Graphics

ATI AMD Radeon HD 6800 Series (XFX Pine Group)

Audio: AMD High Definition audio device


I sent an email but didnt include my specs so i figured i'd send another one and do it
So whenever i try to install any type of AMD driver, being old, 2015/2016 drivers or have the catalyst installer pick for me, i keep experinecing a black screen when its installing, then when i restart my pc it isnt installed, and when i install it in safe mode i cant boot up in normal mode, Im on a lenovo desktop, I spoke with microsoft support and they suggest contactin the manafactures so i decided to do just that since I really need this to get fixed by the end of the month, thanks for the help in advance
-Landon

This is for the people who couldnt click the link.

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2 Replies

Multiple posts are against forum rules. I have responded to the other post amdmatt

Black Screen - NEED FAST FIX

Matt_AMD
Community Manager

Please use your existing thread linked above.

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