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PC Drivers & Software

mrazkiya
Journeyman III

AMD Adrenaline for Ryzen 5 3500U with Vega 8 cant install Adrenaline from exact version

Hi everyone,

I’m facing an issue with my AMD Ryzen 3500U with Vega 8 laptop (Lenovo s340-14API). When I try to install the Adrenaline software, I get the following error: "This app can’t run on your PC. To find a version for your PC, check with the software publisher." (see image attached).

I've tried different versions of the Adrenaline software, but the issue persists. Does anyone have experience with this problem or know a workaround? Is it possible the Ryzen 3500U isn't compatible with certain Adrenaline software versions, or is there a known fix I might be missing?

Any help would be appreciated!

Thanks!

mrazkiya_0-1726992334025.png

 

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2 Replies

The current driver for your product is 24.3.1.

What is your windows build version?

 

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
FunkZ
Grandmaster

It is recommended that laptop users get software and drivers from the manufacturer website, in this case Lenovo.

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/ideapad-s-series-netbooks/s340-14ap...

You can download the universal driver direct from AMD, however some features like screen brightness control may not work.

https://www.amd.com/en/support/downloads/drivers.html/processors/ryzen/ryzen-3000-series/amd-ryzen-5...

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT
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