cancel
Showing results for 
Search instead for 
Did you mean: 

PC Drivers & Software

SpliffRider
Journeyman III

AMD Adrenalin Opening Issues in Windows 11 (Possible Fix for Malwarebytes)

Hey All.  I have been having a really hard time with Adrenalin not opening.  I followed a lot of suggestions on the forum with no success.  I found a possible fix and wanted to see if it helps anyone.  I am running Malwarebytes and it seems to have been blocking the Adrenalin app.  I added it to the Allow list in Malwarebytes and it seems to consistently open now. 

 

Steps:

Open Malwarebytes

Click on settings

Scan and detections

Scroll to the bottom and select Configure under the Allow List

Add Item

File or Folder

Select Add a File and then Browse

Navigate to C:\Program Files\AMD\CNext\CNext

Select RadeonSoftware.exe

Select Exclude from all detections

Save

 

In the aftermath of trying a lot of things, I have also set "run as administrator" in the AMD Adrenalin properties, created an inbound and outbound firewall acceptation for AMD Adrenalin, and have tried the Epic Games log file rename trick.  These solutions didn't give me any positive results but when I updated Malwarebytes to allow RadeonSoftware.exe, it seemed to fix everything. 

 

Hopefully this is another helpful step if you reach a dead end trying to fix this issue. 

0 Likes
0 Replies