Now first things first: I am aware of the USB problems that plagued AM4 and previous gen Ryzen processors but I've been searching everywhere for a problem like mine, can't seem to find any.
I've just built a pc here are the specs:
Ryzen 5 7600x
NZXT 240 kraken
Radeon RX 6800 XT
Gigabyte Aorus Elite AX ICE/V2
corsair 16x2 Vengeance RGB DDR5
crucial 2tb nvme
So no matter if I'm browsing the explorer, playing or even stress testing,(Sometimes even as soon as I boot into windows) i hear the USB disconnect sound, disconnecting all USB 3.0 ports along with the wifi/bluetooth and LAN. And not reconnecting again
That being said now when i'm playing a game with my bluetooth controller, everything works normally almost all the time.
i'm not sure what's causing it, I've been trying to test and replicate the error but all i can see are two scenarios:
Some AMD USB eXtensible Host Controller getting an asterisk yellow triangle in the Device manager prior to the usb disconnect sound
Generic Superspeed USB Hub completely disappearing (Only seen by showing hidden devices) in the device manager
in both cases the said disconnected usb devices completely disappear because I would think that windows aren't seeing them
Restarting the PC fixes everything until it happens again randomly
I'm fairly certain its not a hardware related issue since it doesn't happen until I install the drivers.
Things I've tired:
- Installing latest BIOS F31 & F32e also rolling back to F21
- Installing latest chipset drivers (supposedly) from AMD as of 5-Nov-2024
- Disabling C-state
- Disabling USB selective suspend & link state power management
- uninstalling NZXT & iCue softwares
- Fresh windows installation, This works at first but the problem happens again after the drivers are installed
- unplugging usb 3.0, type-C and the AIO 2.0, headers from the MB
- RAMs are installed A2_B2 no XMP & I tried with XMP
I'm really frustrated as the build is only days old
Any help or input is appreciated!
