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PC Drivers & Software

SulaymanHu
Newcomer

Adrenalin 25.3.1 causing BSOD

Updating to or installing manually 25.3.1 causes BSOD on Bee-link SER9 computer running with Windows 11 24H2.

Rebooting leads to system crash. 

 

I have to roll back to 24.12.1 in Safe Mode to get my computer back to its feet again.

 

Detailed informations:

Device name: DESKTOP-SER9
Processor: AMD Ryzen AI 9 HX 370 w/ Radeon 890M
Installed RAM: 32.0 GB (27.6 GB usable)
Device ID: E2BE0E23-B5B6-4312-9C35-744E65BB4537
Product ID: 00331-20315-18211-AA511
System type: 64-bit operating system, x64-based processor
Pen and touch: No pen or touch input is available for this display

 

Errors in system logs:


The AMD User Experience Program Data Uploader service terminated unexpectedly. It has done this 1 time(s).

The AMDRyzenMasterDriverV27 service failed to start due to the following error:
The system cannot fi...


 I am not a technician and I am not sure if those infomation above are helpful. After those errors quoted above, there came a TON of errors in later logs.

 

I am willing to provide more details to help if more are needed to investigate.

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