PC Drivers & Software

[idiocracy]

Device PCI\VEN_1002&DEV_731F&SUBSYS_2398148C&REV_C1\6&eaf386a&0&00000019 had a problem starting.

Driver Name: oem41.inf
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Service: amdwddmg
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5

DDU has no affect.

[goodplay]

Unless you get a pop up of stopped responding or have a yellow exclamation mark against the device, you can ignore it.

[idiocracy]

How come that is?

[goodplay]

Oops sorry, i looked at the wrong error.

Where exactly are you seeing this error, what is the event ID and date, and are their multiple instances of it.  

[idiocracy]

I can see it in events, which is under properties in device manager.

And it can also be seen in the logbook. There's 2 instances of it. Event ID is 411.

[goodplay]

All i know is that the file has an entry in windows services with  reg. code manual start triggers.

Should it start when driver install is complete ?, you could ask https://www.amd.com/en/support/contact-email-form

[rissoxx]

GPU: 6900xt

Identical error as you got.

Seems like I got this error when the drivers were installed only. However I have not received a log that would say that "amdwddmg" had started.

[wasago]

Same error rx5600xt and i think many peoples with amd cards problems have this error.

[fandango708]

We just had the same error on a RADEON RX 6600 XT.  We have a warning triangle on the device.  Is there a solution yet?

Thanks,

Andrew Moore

[hkpd]

Encountering this same issue here. Is there any resolution for this? I have been having very bad luck with this brand new AMD PC with a 5700G and a 6700XT. It is my first AMD PC and I do not know if I made the correct decision. 

[wasago]

Nope no one know what this is. I personaly tring to get rid of this for many years on diferent amd cards but no luck i think its some defect in card itself.

[bertox]

Same here. But this is crazy: just unplugged my card (rx470 with wddm 2.7 checked) to clean it and this happened when i plugged it again.

No wddm driver started. So no more GPU on windows Task Manager either because it needs wddm driver.

lol amd...

[bertox]

Guess what: now all back to normal (GPU usage and monitoring showing on windows Task Manager) AFTER i put a 2nd card (NVIDIA Quadro) on my mother's secondary PCIe slot.

Yes. As nonsense as it sounds. hahah Magic!

[meyang58]

This problem started to me, in 2023. I will make another post with more details, I searched AMDWDDMG and it seems RX500 series have this problem. Mine is 580.

[lasertag]

Same has happened to me also.

Device PCI\VEN_1002&DEV_15D8&SUBSYS_380517AA&REV_CD\4&35feb52a&0&0041 had a problem starting.

Driver Name: oem1.inf
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Service: amdwddmg
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5

17-06-2024 02:04:33 PM -Time

AMD Athlon Silver 3050U with Radeon Graphics 2.30 GHz -Processor

Log Name: Microsoft-Windows-Kernel-PnP/Configuration
Source: Microsoft-Windows-Kernel-PnP
Date: 17-06-2024 02:04:33 PM
Event ID: 411
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: PRANAM_PANDEY
Description:
Device PCI\VEN_1002&DEV_15D8&SUBSYS_380517AA&REV_CD\4&35feb52a&0&0041 had a problem starting.

Driver Name: oem1.inf
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Service: amdwddmg
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5
error id 411

This error came after i installed amd adrenaline  software. 

Is there a fix?

[goodplay]

It is a windows false report, ignore it.

You only see it on a driver update.