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PC Drivers & Software

Silvers93
Journeyman III

21/12/2024 AMD Update deactivated all my peripherals and does not detect them anymore

Hello together,

 

Today I started up my pc and was about to play some games, then I noticed an update was queued in the AMD software so I performed that before gaming.

After a PC restart, my mouse, keyboard, microphone were all unresponsive.

 

I plugged the mouse in the front hub of the pc, it's working.

 

I uninstalled all AMD stuff with DDU and manually, tried system recovery, manuall installation of the drivers but nothing works.

I just cannot use my peripherals now and it is Hella annoying.

How can this happen? What can I do?

I am grateful for any help

Thank you.

 

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3 Replies
FunkZ
Grandmaster

What is the motherboard make and model?

What software update was installed?

Are there any indications of problems in Windows Device Manager such as unknown or disabled devices or missing drivers?

 

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT
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Hi there,

 

MB: MSI MAG B650

The update popped up in the AMD software adrenalin edition. I just updated it and after the restart it did not work anymore.

 

Haven't found anything suspicious in the device manager regarding your question.

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Is it the Tomahawk or Mortar version?

https://www.msi.com/Motherboard/MAG-B650-TOMAHAWK-WIFI/support

Make sure the BIOS is up to date.

 

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT
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