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PC Building

tylzrr
Journeyman III

Unable to find a problem like mine...

I bought a pre built ROG pc back in 2020, It originally came with a GTX 1650 and 1x16GB stick of ram.

I recently purchased;
XFX SPEEDSTER SWFT 210 RADEON RX 6600
TeamGroup T-FORCE VULCAN Z 32GB (2x16GB)

 

Booted in safe mode, Properly deleted Nvidia Drivers using DDU, installed AMD drivers.

Mostly everything works fine but when tabbed in on a game with youtube or netflix on my 2nd monitor it starts to flicker and freeze. The video timer continues and so does audio.

When I exit a game an error pops up that says "AMD software detected that a driver timeout has occurred on your system..." and when I pull up youtube and netflix after running a game on my main monitor it acts the same way when on my seccond monitor until I refresh the page (ctrl+shift+win+b doesnt work)

I borrowed a 1000W PSU to rule out power instability but it still didn't fix it.

 

Games ran fine before but I really wasn't playing any demanding games other than Cyberpunk at low settings, although I did get a fps boost on Cyberpunk games like 'Kingdom Come Deliverance 1', where I have specs ABOVE recommended run like crap and I'm not sure why

Could all of these be their own issues, maybe there is still some hidden Nvidia drivers interfering with my current AMD drivers, or maybe I bought a dud and it needs to be sent back.

I'm so desperate that I've put up with it for a month and willing to do anything to try to fix it. Any suggestion will help.

 

Spec:

Driver: 24.12.1

CPU: Intel Core i5 10400 @ 2.90GHz

RAM: T-FORCE VULCAN Z 32GB (2x16GB)

GPU: XFX SPEEDSTER SWFT 210 RADEON RX 6600

OS: WIN 11

PSU: 550W

7 Replies
ThreeDee
Paragon

What make and model of 550wtt power supply are you using? 650wtt quality PSU is recommended

Is your motherboard's BIOS up to date?

Do you have the latest chipset drivers installed from Intel website?


ThreeDee PC specs
Bmacek01
Adept II

Are you using the AMD Adrenalin software, or just letting Windows Update install the latest WHQL driver?

It might be worth trying the opposite of whichever you're doing.  

If that doesn't work, you might try installing a previous level of AMD driver, in case it's an undocumented problem with the latest driver release.

I tried all of these and it still causes flickering when video players are on the 2nd monitor. Is it possible a Nvidia driver is hiding somewhere DDU didn't get to? I factory reset windows but for some reason it came pre installed with Nvidia drivers (I assume it has something to do with the fact its a prebuilt) Is it worth doing a fresh windows install from a USB/SD?

cpurpe91
Volunteer Moderator

Is hardware or GPU acceleration turned on in the programs on screen when this happens?

It could be that those programs are bugged and turning that off fixes it.

There is the possibility that the broken Windows AMD drivers were installed by Windows update without you knowing. 

I would run DDU for AMD drivers and select the option to stop Windows from installing display drivers. Then, I would install drivers directly from AMD's site. 

If this doesn't help, I would check cables and see if I can find spares to test. 

If that didn't help, I would reinstall Windows with a USB.

If none of this helped, I would start wondering if it was a hardware problem.

Ryzen 7 7800X3D, ASUS ROG STRIX B650E-F GAMING WIFI, G.SKILL TRIDENT Z NEO 2x16GB DDR5 DRAM 6000MT/s CL30, AMD Radeon RX 7900 XTX, LIAN LI EDGE 1300, Corsair MP600 PRO NH 4TB
BigAl01
Volunteer Moderator

You are using the recommended version of the Adrenalin driver, so that's good.  Have you tried just using one monitor?  Are you using a quality display port (DP) cable or a quality HDMI cable?  Many people don't think that quality cables between the monitor and the GPU are that important, but they can be the cause of flickering and things of this nature.


As Albert Einstein said, "I could have done so much more with a Big Al's Computer!".
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I wouldn't think it could be the cables as its ONLY the youtube / netflix player thats flickering, the time bar at the bottom continues to go through the video as normal just the player seems broken. I've tried it on other browsers and still have the same issue. Should I really try the cables?

 

BigAl01
Volunteer Moderator

Well, having spare HDMI and DP cables on hand means that I try them if I have a problem.  Eliminating the possibilities by swapping out parts is one way of trouble-shooting a problem.  I have over a dozen computers on my home LAN, so I can access other components if I have to.  I understand that some people only have one system and one set of components, but sometimes you can borrow small things and try them.  

 

Things like cables can be damaged through neglect - pulling on the cable to remove it from a socket, bending it to fit through a hole, etc.  They can be damaged.  Our cat likes to take out the Apple Infinity cables at our bedside tables.


As Albert Einstein said, "I could have done so much more with a Big Al's Computer!".
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