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PC Building

FRNVR
Journeyman III

This device cannot start. (Code 10) PCI\VEN_1002&DEV_13C0&SUBSYS_7E121462&REV_CB

After switching to the AMD Ryzen 7 9800X3D processor, I noticed an unrecognized driver, Microsoft Basic Display Adapter (id: PCI\VEN_1002&DEV_13C0&SUBSYS_7E121462&REV_CB), in the Device Manager under Video Adapters. When I try to update it, it says everything is fine and all drivers are updated, but the driver status in Device Manager hasn't changed. What could this be? How do I fix it? And can I just disable it?

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Additional info: the motherboard is MSI MAG X670E TOMAHAWK WIFI.

1 Solution
BigAl01
Volunteer Moderator

It might be Microsoft attempting to use a driver for the integrated graphics built into your CPU.  Since you are using a video card with your system, I recommend you disable the integrated graphics in the BIOS, and then check to see if Microsoft is still trying to install it's basic display adapter.  Either way though, I think you can disable the Microsoft Basic Display Adapter in Device Manager.  Your NVidia drivers probably won't work for your CPU integrated graphics at all.


As Albert Einstein said, "I could have done so much more with a Big Al's Computer!".

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1 Reply
BigAl01
Volunteer Moderator

It might be Microsoft attempting to use a driver for the integrated graphics built into your CPU.  Since you are using a video card with your system, I recommend you disable the integrated graphics in the BIOS, and then check to see if Microsoft is still trying to install it's basic display adapter.  Either way though, I think you can disable the Microsoft Basic Display Adapter in Device Manager.  Your NVidia drivers probably won't work for your CPU integrated graphics at all.


As Albert Einstein said, "I could have done so much more with a Big Al's Computer!".