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PC Building

skotbox
Adept I

Radeon RX 6700XT

Installing Windows on a new motherboard go to install drivers for video card get to the end of it push the reboot now button no reboot just a black screen pushing the codes telling me it's the video card. Take card out and put it in my other system doesn't work there neither now the drivers destroyed the card had no problems with it before any solutions out there

7 Replies
BigAl01
Volunteer Moderator

I don't see how the video card drivers could destroy a working video card.  It could be that you damaged one of the traces on it's PCIe connector though, so look carefully at that.  Also look carefully at the RX 6700 XT to see if you might have broken something off the printed circuit board.  Perhaps a connector for the fans came loose or something.

 

Can you get into the motherboard BIOS at all or is your screen always blank with this video card?  Do you have another PCIe slot on the new motherboard to try?


As Albert Einstein said, "I could have done so much more with a Big Al's Computer!".

Never even gets in the boot screen stays black.
Didn't break anything myself nothing moved just push the restart now button at the end of driver installation and never rebooted. Already tried the card on another board nothing there either. No idea never happened to me before I have been doing this a long time. Going to leave it unplugged overnight let the capacitors fully discharge then try to do it again

eebiii
Forerunner

Are you using a pci-e extension cable or anything? List you PC specs please. 

No extension cables, power supplies only a couple months old. Already put my tester on it to make sure it wasn't the problem. Something strange happened

mengelag
Volunteer Moderator

@skotbox Does your CPU have onboard graphics? If so, can you pull the GPU and see if it boots on the IGPU? Listing your PC specs can help us diagnose your issue. There is a lot of experience in these forums.

Ryzen 7800X3D - Radeon 7900XT - MSI Tomahawk X670e MB - 64gb 6000mhz G-Skill Neo - Noctua NH D15 - Seasonic Focus V3 GX-1000W PSU - 4TB Samsung Gen. 5 NVMe - Fractal Torrent Case - ROG PG48UQ OLED

No I do not have onboard graphics. No it is not detecting it computer is not fully booting. If I put a different graphic card in the computer will boot. The 6700 card was working fine up until that point. Not saying it has been in the do with the installing of the driver just that when I went to reboot after installing it is when everything went wrong. The card had rebooted three or four times installing Windows everything prior to that point no problem.

BigAl01
Volunteer Moderator

I suggest you keep that other video card installed to boot into Windows.  Then uninstall the Adrenalin drivers and shut down.  Swap back to the suspect RX 6700 XT and see if it will now boot into Windows.  If it does, try the Adrenalin driver install again, but with a fresh download of the drivers from AMD.  The current version is 24.8.1 but some people are having issues with it.


As Albert Einstein said, "I could have done so much more with a Big Al's Computer!".