PC Building

[BigAl01]

It was released on 29 August 2024.  Maybe this will address some issues a few folks have been having with prior updates.  My experience so far is that it blanks your screen for several seconds (20-30) during the install.  A bit unnerving I would say.

New driver update, just in time for my 01 September 2024 LAN party at Big Al Computers.

[BigAl01]

What game are you playing and have you updated the game with all it's patches?  What was your experience with the previous version of the Adrenalin drivers (24.7.1)?

[enginblacks]

Doesn't matter, I give up, f this, but thanks anyway.

[chasrick]

Horrible crashed warzone twice in one hour just like the last few updates!!!! Have to back up all the way to 24.4.1 just to play and it still does it randomly 

[adriand0]

Hi BigAl01, thanks for the support you are willingly doing over this forum. I seeing your responses in this thread so I can only imagine the rest.

Haven't been lucky with this or the previous update, while playing games (list below) screen turns black and all fans activate to max. PC doesnt seems to shut down, as RAM and devices are still on and with their AURA RGB  synced (this AURA effects only applies if my user is logged in. While booting up, the AURA RGB is default)

Once boots up, OS seems to point out an issue with the display device and as with the same popups that FunkZ points AMD Adrenaline does not detect the card. For this I just follow this steps:

https://www.reddit.com/r/techadvice/comments/v1updg/a_fix_for_legendary_pa300_the_version_of_amd/ 

To reproduce the issue it seems that I only need to put a load over the GPU (tried playing the game at min settings, FSR ultra performance, 720p)  and eventually the issue happens. No other special configuration that I can think of as am someone who prefers to play at default settings, I let the system choose.

The only clue that I had so far was a pop up saying "Driver time out" for 1 ocassions. For this ocassion, I let the PC in this black-screen-state and monitored the temperatures with IR guns.. when it suddeleny reinstated itself showing me picture in screen and a popup sayin that  the OS detected a driver timeout. The display device was not recgonized by the OS.

Btw IR guns did no show any critical temp, all disipators where at 45-48 C on decrease while time passed

Do you know of any diagnostic log tool to see what happens at the GPU/drivers/OS when this happens? any good query for windows Event viewer? Mine at the end

Specs

CPU Ryzen 7 5700x
GPU Radeon RX 6700
32GB RAM DDR4 RAM
Installed on NVMe SSD
Vainilla config, all AMD features turned off
Windows 10

Games (seems like all UE5?)
The First Descendant
Once Human
Contractors showdown (VR)
Hotel Paradise (VR)
The Forest (VR/PC)
It happend once while at Google Chrome (youtube video) and waiting for BitLocker to (would it be a CPU problem?)

Event viewer query
<QueryList>
<Query Id="0" Path="Microsoft-Windows-Kernel-PnP/Configuration">
<Select Path="Microsoft-Windows-Kernel-PnP/Configuration">*[System/Provider[@Name='Microsoft-Windows-Kernel-PnP'] and EventData/Data[@Name='DeviceInstanceID']='PCI\VEN_1002&amp;DEV_73DF&amp;SUBSYS_661A1EAE&amp;REV_DF\6&amp;30AA35A7&amp;0&amp;00000019']</Select>
<Select Path="System">*[System/Provider[@Name='Microsoft-Windows-UserPnp'] and UserData/*/DeviceInstanceID='PCI\VEN_1002&amp;DEV_73DF&amp;SUBSYS_661A1EAE&amp;REV_DF\6&amp;30AA35A7&amp;0&amp;00000019']</Select>
</Query>
</QueryList>

[BigAl01]

@chasrick I would go back and uninstall your Adrenalin driver using DDU, and then do another install of the Adrenalin 24.8.1 driver.  When using DDU, I believe you need to be in safe mode and perhaps some people don't do that and thus may not completely remove the files associated with the previous graphics driver installation.  After trying that, I would then disable the motherboard fan / RGB controls (AURA RGB) in the startup section of Task Manager.  If you don't want to do that, at least check for updates to that software.  

In the Windows 'Event Viewer', which I don't use too often, I think you would look under 'Windows Logs' for application events and system events.  I assume you have tried the Event Viewer query shown above, but I don't have experience in creating those queries to know if that should work.  If you can get the Adrenalin 'Performance Tab' open before you start gaming, you can start logging the performance of the GPU to see what's happening if it crashes while you game.  You need to check to see where it will save the file it creates.

If you have another PCIe slot, I would even try plugging your GPU into that slot to see if it makes any difference.  I recommend you also check to see if there is a recent BIOS update for your motherboard.  

[chasrick]

I’ve only had this card in my computer. I don’t want to use the ddu tool going by the download site. It’s only used in full uninstalled or switching cards. I’ve done neither. I did use windows to uninstall completed driver. Then I reinstalled the newest driver 24.8.1. I’ll use the performance tab to find out what’s happening hopefully. 

[adriand0]

Thanks for the quick response. 

Same issue after the DDU uninstall-reinstall in safe mode. AURA uninstalled and changed to more generic peripherals that I had laying around.

With the Adrenaline log  users need to manually click STOP to save the logs, making it useless as the whole system crash so users has the chance to click stop.. any other logging app that keps saving/overwrites the logs?

I dont have extra PCI slot, but you gave me the idea to downgrade the slot from GEN4 to GEN3/GEN2/GEN1 (RX 6700gpu is gen4 rigth?). So far the results are the same, the only difference being that the issue takes longer to appear.

The most stable one was configuring it as a GEN1, low settings and FSR in Ultra Performance, giving me up to 4hrs of gameplay. If I change the settings from low to med, even with Ultra Performance, the crash takes place as usual.

However there is a new symptpom, where after the crash, the display adapter appears disabled (not with an error, disabled).

Once I enable it, the adapters shows the usual error, but AMD initialzes asking to report the bug.

The bug has a *.dmp File that I open with WinDbg with the following stacktrace error:

KMODE_EXCEPTION_NOT_HANDLED (1e)

I'll still getting around how WinDbg works to provide more details on the .dmp file, but we all should check if we are getting the same error?

[BigAl01]

@adriand0 - I recommend you post this problem with the 24.8.1 Adrenalin drivers in the developers forum here:  https://community.amd.com/t5/general-discussions/bd-p/devgurus-discussion ; I think this is beyond my ability to help you with.  However, I am wondering why the backstepping of the PCIe generations (4 to 3 to 2 to 1) is improving your length of gameplay.  Maybe you are using an excessive number of PCIe lanes for your SSD (M.2) drives?  Do you have an external sound card installed?  If so, pull that out and go with just the motherboard built-in audio.

[Vynski]

This may occur when someone just updates instead of doing a clean full install.  I always uninstall my previous driver, restart the machine, then check the folder where previous drivers were installed and delete any remnants of those drivers.  then i do the full installation of the new drivers.  Every time a new driver is released.

[artofstu42]

Still waiting for that Black Myth Wukong fix.

[CayroMx4]

It's **bleep** because DayZ is still broken..

[BigAl01]

Are you running DayZ on Steam?  Maybe they have some recommended tweaks in their community.

I'm sometimes in a daze.....

[Machine]

Bei mir blieb der Bildschirm beim installieren auch ein paar Sekunden schwarz. Bisher aber sonst nichts auffälliges. Sobald es etwas gibt sag ich bescheid.

[BigAl01]

Translation:  

My screen stayed black for a few seconds during installation. But so far nothing else noticeable. As soon as there is something I will let you know. 

 That was my experience with a few of my computers, but not all eleven of them.

[dza]

https://community.amd.com/t5/drivers-software/24-6-1-introduced-a-coil-whine/m-p/692784

Still coil whine, so I literally don't care for it.

[eebiii]

I have been running 23.12 on my 7900xtx since day 1 because of a certain game I play. Game kicks me instantly if i use another version. But only in that game. (WWii Online) Any other game or benchmark I run have zero issues on the 23.12 drivers.

[DrManhattan]

Monday

Since I updated I've been getting random shut downs with kernel power error 41 in event viewer.

Ryzen 7 7800X3D

RX 7900 XTX 

Gigabyte B650 Aorus Elite AX

[BigAl01]

Did you have similar problems with the 24.7.1 Adrenalin driver update?  You might consider trying DDU to clean out the old files before again trying to install 24.8.1.

[DrManhattan]

I did, and I had an issue where my adrenaline was set to overclock when it wasn't supposed to. But I just reverted back to 24.7.1 and I'm getting the same thing again, random shut downs in game. Guess it's not 24.8.1.

[BigAl01]

Could be a problem with your PSU.  With your CPU / GPU configuration, I would personally be using a name-brand 1K watt PSU.  What are you running?

[DrManhattan]

Seasonic G12 GM-850 850W 80+ Gold.

The place that built my PC is saying thay its a driver issue, but I don't think that's what it is.

[BigAl01]

That is a decent PSU.  

[Vynski]

Is there a reason you went with the B650 board on such a high powered CPU + GPU?  I have always trusted that performance is better and less troublesome with the X570 boards.  Although if this is an AM5 machine then I understand.  However in the MSI boards, I'm certain that Gigabyte is the same, there are considerable differences between the models MAG, MPG, and MEG boards.

[cpurpe91]

Everything is working well for me so far. I don't play Call of Duty Vanguard, and didn't have the issue with the dialogue box popping up. I have zero issues with anything so far, but I do DDU for almost every new driver.

[roundleafbirch]

So far everything works fine for me with this driver in games, although I didn't have any issues with the previous versions either. I am however experiencing the bug where the Adrenalin app opens after the pc wakes from a sleep state -- not the end of the world but mildly annoying. 

[BigAl01]

I see that happening too, once four hours go by and my monitor goes to sleep.  The PC was still running, so it's probably triggered by either event.  Not a big deal though.

[thatbrando306]

Try to update to 24.8.1 update but still can’t and is still showing that 24.7.1 is the up to date version. Is the rx560 got not compatible with this update or what’s going on, I haven’t been able to play my game for over a week now and I’m pissed!!

[BigAl01]

I have found that with several of my older computers running video cards several generations back (like the RX580 and RX590), when I search the AMD site for the latest Adrenalin drivers, it doesn't give me the last few versions, meaning 24.8.1 and 24.7.1.  That suggests that they are not compatible with the older video cards.  I did a search for you on the AMD.com site and found that the latest drivers for Windows 11 are Adrenalin 24.3.1 (WHQL Recommended).  

[Vynski]

Just installed the Adrenalin 24.8.1 drivers yesterday.  I first want to say thanks for the warning on the installation about the time lag.  Although I was expecting it, it never occurred.  In fact it went surprizingly fast.  Now that I've been using for 1 day , it seems to me that response time has improved in all applications and overall.  Very pleased with it.  Only installed on the Ryzen 9 3900, RX 5700XT, MSI X570 ACE for now.  I'll get it installed on the other machines today if time allows.

[bmportillo5]

I still get visual artifacts when using Vulkan in some emulators. This has been happening for more than a year already, as I've seen in other posts on the internet. 

 

[mengelag]

I guess I'm the anomaly, but COD works just fine for me on the 7800X3D/7900XT, even with the new drivers!

[cpurpe91]

Same.

[apjarnold58]

Windows 11, Intel Core i7-13700 Asus TUF Gaming Z790 AMD RX7800XT

Gaming is all good, but the annoying thing is that the AMD screen opens up every time I wake the computer or boot up. I do not want or need this to happen.

[Hiramabiff]

If you play Destiny 2, has any one else had lock ups, crashes, black screens? I play on max settings, I have dialed it down to medium and still the same. It isn't a pattern for these either. It can be 10 minutes, 1 hour or 4 hours before a lock up. I think since this driver update I have reported at least 20 crashes. 

[BigAl01]

Sorry to hear of your problems.  Have you tried going back to the previous version to see if the problems go away?  

[Hiramabiff]

I haven't, however I am more curious if this is a anti cheat issue that causes the crashes in the game. I can run other games that are not utilizing the anti-cheats in them, and they run fine. 

I look at it like this, I can make gas to run in a car and i make 87 octane. However my engine is a high compression engine that requires 102 octane. So is it the fuels fault that it won't run in my car or the engine in the care. that is how I look at drivers. they are just the fuel, the games are the engines and even if the game does an update to be more compatible, but the Anti cheat program doesn't make any changes that will cause conflict. I don't know the name of it, but it does load when I load the game. I can't blame AMD, I blame more Destiny 2 to make sure the updated drivers work with their alt software they use. 

[Happy6700xt]

Hello
I have a few problems with this version 24.8.1 and yes I did use DDU when I uninstalled the previous version and installed this one
A major one is that the software keeps closing when I launch a game or restart the pc and the custom colors do not apply 
Now you can use them but as soon as you play then they reset , the same goes for when restarting the pc
Now here is something crazy !!!! when restarting the pc or turning on , the the Adrenaline edition will be open and on the last game I played ............. what the ??? ( its also extremely annoying )
And then as I said it closes as in its not minimized or anything , no its closed ! and the custom settings are not there !
Even custom power profiles are missing , like you can see them , but they simply do not work at all
The only custom power profile that works is the Global one 
But for games or programs its basically non existent 
Sorry if it sounds like im contradicting myself, trust me im not
This driver is way better than the old one (especially with minecraft shaders), yes , but when it comes to the Adrenalin edition software ............................. Yeah its a mess , its all crazy and does not work correctly 

May I make a video and upload it to youtube in the following days and show the problems ? and pose the link here?
I would be better to comprehend when im talking about

Also when clicking on record and stream in the software ,,,, it hangs ...... like well over 10 minutes or more before responding and when clicking on settings in that menu, oh boy be prepared to wait another 15 minutes or more ( this hanging problem thou is only for recording & stream ) when you click on it
It records just fine , its only when you click on it within adrenaline edition software

My system
Windows 10

Processor AMD Ryzen 5 5600X

Cooler NZXT Kraken 120
Mainboard Gigabyte B550 AORUS ELITE AX V2
GPU AMD Radeon RX 6700 XT
Soundcard Sound Blaster X3 Hi-Res External USB DAC and Amp
Memory 2x16 gb (32gb total) DDR4 G.Skill DDR4-4000 MHZ
Drives SanDisk Extreme PRO M.2 Gen3 NVMe 500GB
Mushkin Vortex PCIe M.2 Gen4 NVMe 2TB
PSU Asus tuff 750watt Bronze
Case Cougar Archon-2-mesh-rgb
Screen DELL S2722DGM 165 HZ (edited)

And No im not going to go win 11, I would rather go full Manjaro (and thats the hard one) before I go to win11
The amount of hate I have for Microsoft spyware and them messing with my pc in general ,,,, there are no words for it , thats how much I hate it

And yeah the previous version of adrenaline edition 24.6.1 software worked fine and did not have these issues
Alas the driver itself of 24.8.1 is better than 24.6.1
But yeah the graphics and power profiles not working properly and the sotware that keeps opening itself .... yeah its .... bad
Work is pretty busy so I will check within a day or 2 for a reply

These are pretty serious problems and as I have search thru the internet I can see that there are many users with the same problem and there are no solutions 
Sooo......... help please

[Happy6700xt]

Reverted back to driver version 24.6.1 and all the above problems went away

[ambrose]

Hello All,

Have a Issue I have a New Set up AM5 And all is working fine when I shut the PC down Completely, But When I use the Sleep function for Some reason the AMD Control Panel always gives me the Message about Radeon Over-Lay... Why?  I haven't had this happen to me yet but when I did this on my AM4 set Up similar would happen but at times it would decide I needed to install the Driver/Control Panel all over again as it would default to 720p.

 AMD What is going on, do you not test this stuff before you let it out in the wild, I can't believe I am the only AMD user this has happened to.

Cheers, AMD4EVR, Work Hard Play Harder

P.S. Another thing I forgot to mention Which I know isn't an AMD Thing jus thought someone might have an Idea. When booting up the PC my Back Lite Keyboard acts normal, When coming out of sleep mode, it won't light up until I am actually on my desktop ???

[Happy6700xt]

Not sure about the overlay thing but you can try disabling the xbox game bar and xbox controller thing just disable everything in there in both things, yes it should be all together but trust me its not they are the same but they are separate 
also windows has its own overlay also
I think they are probably clashing because everything has to have an overlay these days , even the overlay has an overlay ,bec why bec overlay bec microsoft because stupid because overlay 
Its like a sick meme joke that somehow found its way into the real world and for some reason its being forced onto us the user and you need to call apon all the forces or merlin and the knights of the round table in order to disable it or just to have it function correctly ..... until there is another update and then you have to do it all over again 

Anyway
Regarding the USB thing
I have noticed a similar issue and it was not there before
It seems its a Bios / USB3 / Microsoft thing
Because I dont see it happening under linux or old usb 2.0 systems
or remembering I had this problem before I did the bios update
Its possible it has to do with the secure boot in the bios 
But yeah its also very very annoying because its almost like it happens at random 
I have had to manually power down the system before because the mouse and keyboard just were well off  and nothing helped in regards to plugging it in and out , but restarting and then everything worked again