Maya Discussions

[shanianwer]

Hi! I'm using Maya 2018.5 and I have amd RX 580 8gb graphic card but I'm facing fatal errors on every render I'm using AMD render pro please help.  System Specs: Msi H81 board ddr3 / intel i5 4th gen / 8 gb corsair ram / 128 ssd / 2 tb hdd / 500 watt psu / amd rx 580 sapphire pulse 8 gb

[xeleron]

What driver version are you using?

[shanianwer]

21.2.1

[Adamreeds]

Peripheral devices such as 3D Mice, additional monitors, tablets, etc. may cause crashing in Maya. For testing purposes, remove the devices (unplug and uninstall drivers) to see if the crashing subsides. If the crashing stops, it is a compatibility issue with the peripheral device.

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[david_s]

Hi,

Please provide the scene you are having this issue with to provide to developers. Also, what version of the plugin are you using?

[shanianwer]

amd render pro 3.0.7

[david_s]

Hi,

Please provide a scene that you are experiencing this issue with so that we can understand were the issue is.

Thanks

[shanianwer]

how can i share a scene with you?

[david_s · Accepted solution]

Hi,

Most people use one drive or something like this. If the scene is something you want to share with a developer only, you can send me it in a private message for testing purposes.

[shanianwer]

yeah sure but how can i share my file with you? i'm new in this community so please tell me 

[david_s]

click on mail icon at top right corner then select new message from there you can put David_S as user name ect 

[david_s]

you also i think need to make sure private messenger is enabled or Do you have the ProRender discord ? you can also contact me through this My name there is gerador20 https://discord.gg/ZjknxBZR 

[shanianwer]

sir there is no icon of email now what to do?

[david_s]

you may need to enable it in your settings if you have private messenger disabled