Graphics

solado · ‎09-05-2016

Hi,

I upgraded from a R9 270X to a RX480 Nitro+ and since the upgrade I have been having constant crashing while in game. I get the windows message the driver stopped responding and recovered successfully. However this leads to a lock up of the game and I have to end the task in task manager to reopen everything.

I haven't overclocked the card & using a 700w Antec power supply which I know is working fine. I also completely stripped the old R9 drivers before installing the driver 16.8.3 for the rx480.

System Information

------------------

Time of this report: 9/5/2016, 17:20:34

Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release.160802-1857)

Processor: AMD FX(tm)-8320 Eight-Core Processor (8 CPUs), ~3.5GHz

Memory: 16384MB RAM

Available OS Memory: 16330MB RAM

---------------

Display Devices

---------------

Card name: Radeon (TM) RX 480 Graphics

Manufacturer: Advanced Micro Devices, Inc.

Chip type: AMD Radeon Graphics Processor (0x67DF)

DAC type: Internal DAC(400MHz)

Display Memory: 16305 MB

Dedicated Memory: 8140 MB

Shared Memory: 8164 MB

Current Mode: 1440 x 900 (32 bit) (60Hz)

Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

Driver File Version: 8.17.0010.1474 (English)

Driver Version: 16.300.2511.1003

solado · ‎09-07-2016

Still happening.

svenergy · ‎09-07-2016

I get the same issue, happens enough throughout the day to be a huge pain for a game like WoW. I either get the same the driver has stopped responding and recovered or one that says Battle Net.exe has been blocked from using the graphics hardware

My system info -

------------------

System Information

------------------

Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release_sec.160527-1834)

Language: English (Regional Setting: English)

System Manufacturer: System manufacturer

System Model: System Product Name

BIOS: BIOS Date: 05/23/12 09:46:11 Ver: 04.04

Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz

Memory: 16384MB RAM

Available OS Memory: 16338MB RAM

Page File: 6529MB used, 12240MB available

Windows Dir: C:\WINDOWS

DirectX Version: 12

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Not Supported

DxDiag Version: 10.00.10586.0000 64bit Unicode

---------------

Display Devices

---------------

Card name: Radeon (TM) RX 480 Graphics

Manufacturer: Advanced Micro Devices, Inc.

Chip type: AMD Radeon Graphics Processor (0x67DF)

DAC type: Internal DAC(400MHz)

Device Type: Full Device

Device Key: Enum\PCI\VEN_1002&DEV_67DF&SUBSYS_0B371002&REV_C7

Display Memory: 16309 MB

Dedicated Memory: 8140 MB

Shared Memory: 8169 MB

Current Mode: 1920 x 1080 (32 bit) (60Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: S22B310

Monitor Id: SAM0915

Native Mode: 1920 x 1080(p) (60.000Hz)

Output Type: DVI

Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

Driver File Version: 8.17.0010.1474 (English)

Driver Version: 16.300.2511.1003

DDI Version: 12

Feature Levels: 12.0,11.1,11.0,10.1,10.0,9.3,9.2,9.1

Driver Model: WDDM 2.0

Graphics Preemption: Primitive

Compute Preemption: DMA

Miracast: Not Supported by Graphics driver

Hybrid Graphics GPU: Not Supported

Power P-states: Not Supported

Driver Attributes: Final Retail

Driver Date/Size: 8/30/2016 12:00:00 AM, 1548512 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B71EE2-249F-11CF-7076-3D2B79C2C535}

Vendor ID: 0x1002

Device ID: 0x67DF

SubSys ID: 0x0B371002

Revision ID: 0x00C7

Driver Strong Name: oem51.inf:cb0ae41475a3bc4c:ati2mtag_Polaris10:16.300.2511.1003:pci\ven_1002&dev_67df&rev_c7

Rank Of Driver: 00D12000

Video Accel: ModeMPEG2_A ModeMPEG2_C

DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC DXVA2_ModeHEVC_VLD_Main10

Deinterlace Caps: {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

D3D9 Overlay: Not Supported

DXVA-HD: Not Supported

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Enabled

MPO Caps: Not Supported

MPO Stretch: Not Supported

MPO Media Hints: Not Supported

MPO Formats: Not Supported

Card name: Radeon (TM) RX 480 Graphics

Manufacturer: Advanced Micro Devices, Inc.

Chip type: AMD Radeon Graphics Processor (0x67DF)

DAC type: Internal DAC(400MHz)

Device Type: Full Device

Device Key: Enum\PCI\VEN_1002&DEV_67DF&SUBSYS_0B371002&REV_C7

Display Memory: 16309 MB

Dedicated Memory: 8140 MB

Shared Memory: 8169 MB

Current Mode: 1680 x 1050 (32 bit) (60Hz)

Monitor Name: Dell E228WFP

Monitor Model: DELL E228WFP

Monitor Id: DELD015

Native Mode: 1680 x 1050(p) (59.883Hz)