I recently upgraded my pc.
At first I bought:
B450 tomahawk max
Ryzen 5 3600X
Corsair 3200 8x2 16gb ram
and used a old video card from a friend rx 570 8gb.
I recently bought msi radeon rx 5600 xt mech oc
When I play video games like: Call of duty, Destiny 2, No man sky or just browsing on start screen I can get a chance that my screen will stutter a bit following up by a black screen.. I still hear the audio from the game or discord.. after that it will stay that way and I have to hard reboot or it will go to blue screen with stop code: VIDEO TDR FAILURE. What failed: Atikmpag sys.
I'm not the best in computers software or doing bios updates.
I know my b450 tomahawk max has the recent bios included on the package. On msi live update 6 it says motherboard version 3.40
I updated windows 10
I updated drivers with radeon software (current version 20.3.1.)
I updated manualy the rx 5600 xt mech oc msi driver with msi live update 6 current version: TV381MH.822
I reinstalled windows 10.
So sometimes I can play for an hour or more and sometimes i get this black screen after 5 minutes.
Is this a common failure with rx 5600 xt or is it something else? I know people had this in January and februari 2020 so maybe they fixed it?
Solved! Go to Solution.
I have had similar issues too with 5700XT, not as often as you - random black crash followed by stuttering and system hang, system freeze while pausing gameplay (this one really hurts), etc. In my case
AMD bad reputation related to drivers quality is fully deserved, previously I owned only Nvidia cards and Nvidia sorted these driver issues 10 or more years ago. Such instabilities are unacceptable.
I believe these issues are driver related mostly, not faulty hardware.
I guess your right about driver related issue.
I don't know the problem so I don't blame them.
Will /bow for software team if they fix it soon if its driver related that is.
They will fix it if people tell them via report form AMD Issue Reporting Form
I read release notes for recent Adrenalin and they think that they fixed some issues, but it is not the case (e.g. with Doom Eternal which I am playing). But you must report these issues via form otherwise they will not know.
Second source of issues is defective PSU, but I suppose it is not your case, because rx 570 works fine and it has similar power requirements?
You have to downgrade you drivers to Version 20.2.1. The Version 20.2.2 and 20.3.1 are creating a blackscreen when running games. When downgrading to 20.2.1 choose option "Factory reset" in the amd adrenalin 20.2.1 Driver Setup. Try it...worked for me.
Glad to hear that.
You can try to enable hardware acceleration again in 20.4.2 in each app one at a time and test for some time to see if the issue comes back. Try to narrow down which app, if any on 20.4.2, if still causing it.