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kushagrasingh8
Adept I

My PC DO NOT USE AMD RADEON R5 M330 IN MY GAMES AND ALSO DEDICATED VIDEO MEMORY REMAINS 1024MB

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I have two graphic cards-1.AMD Radeon(TM) R5 Graphics , 2.AMD Radeon (TM) R5 M330 . MY system always shows dedicated video memory - 1024mb that is my integrated memory of 1st graphic card .i played games like watch dogs 2 gta 5 there also video memory was 1024mb while amd radeon r5 m330 is 2048mb graphic card but my all games use 1024mb graphic card .i also made all games to high performance setting in configure switchable graphics but nothing helped please tell me how can i use my amd radeon r5 m330 graphic card in games to get 2048mb video memory. dxdiag(Directx Diagnostic Tool) also reads only my 1st graphic card that is integreted graphic card of 1024mb .please reply i'm in a serious problem i do not get fps in games . my laptop is of hp so i have to download drivers that are supported to my model if i download any higher version of driver my mouse freezes at times and also i see many crashes please please reply what to do?

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Accepted Solutions

Re: My PC DO NOT USE AMD RADEON R5 M330 IN MY GAMES AND ALSO DEDICATED VIDEO MEMORY REMAINS 1024MB

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I also had the same problem.  Use windows build 1511v2 (or any other previous build) or windows 8.1. You can also restore your original windows using recovery dvds or pendrive, if you have any.

Now your display adapter properties will show total 3072 MB dedicated memory combining both primary and linked graphics adapter.

You can use graphics driver version till 17.4.2. If you install above this version then you will again have the same mouse freezing experience.

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31 Replies
arguto99
Journeyman III

Re: My PC DO NOT USE AMD RADEON R5 M330 IN MY GAMES AND ALSO DEDICATED VIDEO MEMORY REMAINS 1024MB

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me too ... i was try with anything way to fix the issue but not working still use r5 not the r5 m330 ... why anyone answer this question ?? pleaase help us

i have tried changed the driver, updated the driver, BIOS but no one working , i am very disappointed with AMD

kaioshin
Journeyman III

Re: My PC DO NOT USE AMD RADEON R5 M330 IN MY GAMES AND ALSO DEDICATED VIDEO MEMORY REMAINS 1024MB

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i am using amd r5 m330 too, i think that because it's too hot that makes the amd gpu died and it cannot run. 

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Re: My PC DO NOT USE AMD RADEON R5 M330 IN MY GAMES AND ALSO DEDICATED VIDEO MEMORY REMAINS 1024MB

Jump to solution

I also had the same problem.  Use windows build 1511v2 (or any other previous build) or windows 8.1. You can also restore your original windows using recovery dvds or pendrive, if you have any.

Now your display adapter properties will show total 3072 MB dedicated memory combining both primary and linked graphics adapter.

You can use graphics driver version till 17.4.2. If you install above this version then you will again have the same mouse freezing experience.

View solution in original post

kushagrasingh8
Adept I

Re: My PC DO NOT USE AMD RADEON R5 M330 IN MY GAMES AND ALSO DEDICATED VIDEO MEMORY REMAINS 1024MB

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I will try this method and Thanks a lot for your effort

On Wed, 26 Feb 2020, 10:41 pm souravkumarnagal, <amd-external@jiveon.com>

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kushagrasingh8
Adept I

Re: My PC DO NOT USE AMD RADEON R5 M330 IN MY GAMES AND ALSO DEDICATED VIDEO MEMORY REMAINS 1024MB

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How can I download 17.4.2 graphic driver version of r5 m330 ?

On Thu, 27 Feb 2020, 8:02 am Demon Gamer, <kushagrasingh854@gmail.com>

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Re:  My PC DO NOT USE AMD RADEON R5 M330 IN MY GAMES AND ALSO DEDICATED VIDEO MEMORY REMAINS 1024MB

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kushagrasingh8
Adept I

Re: My PC DO NOT USE AMD RADEON R5 M330 IN MY GAMES AND ALSO DEDICATED VIDEO MEMORY REMAINS 1024MB

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Hey Thanks Its Now 3072mb Dedicated

But My Question is- In Games Does all the 3072mb works or only

2048mb(r5m330) works?

On Thu, 27 Feb 2020, 12:37 pm souravkumarnagal, <amd-external@jiveon.com>

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satyam19
Journeyman III

Re: My PC DO NOT USE AMD RADEON R5 M330 IN MY GAMES AND ALSO DEDICATED VIDEO MEMORY REMAINS 1024MB

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Hey after reading all replies in installed the mentioned drivers version but still it is showing 1024MB of dedicated graphics memory, how did you get 3072MB memory any hacks please help as I'm using this laptop since 2016 and still have not used the dedicated R5 M330's 2GB memory that makes this laptop useless and gaming experience does not get any better 2020-06-24 (1).png2020-06-24 (2).png

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kushagrasingh8
Adept I

Re: My PC DO NOT USE AMD RADEON R5 M330 IN MY GAMES AND ALSO DEDICATED VIDEO MEMORY REMAINS 1024MB

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Did you installed older version of Windows 10 that is 1507 as you were told

above

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