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Kleonk
Journeyman III

Monitor enters standby mode black screen rx 580 8gb

Monitor enters standby mode black screen rx 580 8gb
The monitor works and goes into standby mode 10 or 20 minutes after starting the computer. The black screen of the monitor goes out. The computer works, but the mouse keyboard does not respond. This does not happen every time. You can turn off the computer only through the button on the power supply or through the button on the front panel for 10 seconds. What is the matter help. Already for a year so. Twice a week the black screen, the monitor goes into standby mode. It happens that there is no black screen for 2 weeks and then a driver error and you need to reinstall the driver.Sorry, I don’t know English well.

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5 Replies
oTec
Journeyman III

Have you tried a different screen or/and cable? If that shows the same result, then we'll know there is no problem with those.

Might also be worth turning off the sleep mode of windows, both of the screen as the pc in the energy management.

If you already did above, i'd advise you to uninstall the driver with DDU (Display Driver Uninstaller). It's a program that uninstalls the gpu driver and cleans up all the stuff that's left behind so you get a clean install, but don't forget to go into safe mode and select the correct setting (Uninstall gpu driver / Amd )

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there are no problems with the monitor, the driver reinstalled and changed even Windows

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It is worth a try to use AMD Cleanup Utility or DDU in safe mode. Sometimes things get changed in the new drivers and you have to delete the old ones to remove the problem. Then reboot and install the latest drivers. Please post your PC specification including Power Supply which can help diagnose the problem.

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CPU Type HexaCore AMD Ryzen 5 2600
Asus Prime A320M-K motherboard
Video adapter Radeon RX 580 Series (8 GB)
RAM Apacer D12.2324WE.001 2X8 = 16 GB DDR4-2666 DDR4 SDRAM
Disk drive Apacer AS340 240GB (240GB, SATA-III)
TOSHIBA HDWD110 Disk Drive (1 TB, 7200 RPM, SATA-III)
600 watt power supply

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ThunderBeaver
Miniboss

This happened to me several times when I was running 2 RX 590s in crossfire.

Fixing it usually required a Hardboot. Thats where you hold down your power button till your PC shuts off. Push and hold it again your PC will start up keep the power button pressed till it shuts down keep holding the power button for 10 seconds. Release then press and let your PC startup.

CMOS clear is another tried and true method.

To do this power down your PC disconnect power cable and set PSU switch to off/open position. Hold down power button for 10 to 15 seconds this will discharge most remaining charge buildup on your hardware reducing risk of static/electrical shock. 

Once done find the CMOS battery it will be round and flat bout the size of a nickel dime or quarter. Remove the battery for 10 to 15 seconds then replace it. Plug power cord in set PSU switch to closed/on position and power up.

These actions can clear up most issues enough to fix the problem or allow you to enter safe mode and diagnose from there. Hope to see that you find a solution so you can get back to gaming good luck.

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