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DarkWarrior_d
Adept I

i have a amd a6 9225 and amd radeon hd8500m. my windows 10 laptop is having some issues.

whenever i open like microsoft publisher,word,power point,photoshop etc i see a white blank page or distorted interface

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elstaci
MVP

Re: i have a amd a6 9225 and amd radeon hd8500m. my windows 10 laptop is having some issues.

I would like to help but since you didn't post your laptop exact Make & Model and software versions installed that are having issues except the GPUs you have installed is probably why you haven't had too many responses to your question.

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DarkWarrior_d
Adept I

Re: i have a amd a6 9225 and amd radeon hd8500m. my windows 10 laptop is having some issues.

my laptop is asus vivobook 15 X505BP with windows 10 home 1909. the amd driver version is 21.2.2 . 
it didn't used to be like that

kingfish
MVP

Re: i have a amd a6 9225 and amd radeon hd8500m. my windows 10 laptop is having some issues.

What was the original OS?

Look in the device manager for yellow error marks..Display.

The A6 9225 was  OEM version...which AMD is not showing updates for. Best to get the drivers from the manufacturer > https://www.asus.com/support/Download-Center/NOHelpDesk_Download/

 

 

DarkWarrior_d
Adept I

Re: i have a amd a6 9225 and amd radeon hd8500m. my windows 10 laptop is having some issues.

the problem is fixed

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