cancel
Showing results for 
Search instead for 
Did you mean: 

Graphics Cards

Have you been a victim of a Gigabyte RX 590 "" Bait and Switch Purchase online? If so what action did you take? Thanks.

Hi.

I recently purchased what was advertised as a Gigabyte RX 590 GPU. 
It showed the Technical Specifications and pictures of a Gigabyte RX 590 REV 1.0 GPU shown here: https://www.gigabyte.com/Graphics-Card/GV-RX590GAMING-8GD-rev-10/sp#sp 

That GPU includes:
                               An additional DVI-D output.
                               Metal backplate.
                               RGB Fusion 2.0 lighting.


I even told the seller to double check the GPU was indeed a REV 1.0

The GPU I received is a Gigabyte RX 590 REV 2.0 GPU with Technical Specifications shown here:
Radeon™ RX 590 GAMING 8G (rev. 2.0) | Graphics Card - GIGABYTE Global 

It would cost me ~ 70 to fit a Custom Backplate and RGB lighting to the GPU.

It seems this "Bait and Switch" tactic has been pretty common.
In some cases sellers actually state the GPU is a Gigabyte RX 590 REV 2.0

but continue to show pictures of the Gigabyte RX 590 REV 1,0. with backplate and corresponding better technical specifications.

I have already contacted Gigabyte Sales and Technical Support and the response is - contact the seller.

If you have been a victim of this please respond below.

I am going to do something about it because I hate to see AMD users getting ripped off like this and sellers of these Gigabyte RX590 GPUs  should not be allowed to get away with it.

Thanks.

17 Replies