my laptop computer is Dell inspiron 7520. the os is win10 LTSC 2019.
its videocard is HD 7730M,
for many times ,after I run the adrenalin program get from AMD.COM,my computer will not alive,mouse cannot move ,the disk light will stop,the keyboard is not alive too.
after i restart the computer by myself use the star key ,
the computer cannot work as usual, mouse cannot move,keyboard cannot use.
i had to uninstall the video card driver in win10's safe mode,
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20200718 1602
已配置设备 PCI\VEN_1002&DEV_682F&SUBSYS_05721028&REV_00\4&2bd30786&0&0008。
驱动程序名称: oem26.inf
类 GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
驱动程序日期: 05/15/2020
驱动程序版本: 26.20.15029.27017
驱动程序提供商: Advanced Micro Devices, Inc.
驱动程序部分: ati2mtag_R576
驱动程序等级: 0xCF2001
匹配设备 ID: PCI\VEN_1002&DEV_682F
低等级驱动程序: oem18.inf:PCI\VEN_1002&DEV_682F:00CF2001 oem23.inf:PCI\VEN_1002&DEV_682F:00CF2001 display.inf:PCI\CC_0300:00FB2006
设备已更新: true
父设备: PCI\VEN_8086&DEV_0151&SUBSYS_05721028&REV_09\3&11583659&0&08
~~
已启动设备 PCI\VEN_1002&DEV_682F&SUBSYS_05721028&REV_00\4&2bd30786&0&0008。
驱动程序名称: oem26.inf
类 GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
服务: amdkmdap
低层筛选程序:
高层筛选程序:
~~
已删除设备 PCI\VEN_1002&DEV_682F&SUBSYS_05721028&REV_00\4&2BD30786&0&0008。
类 GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
=====
20201116 2030
已配置设备 PCI\VEN_1002&DEV_682F&SUBSYS_05721028&REV_00\4&2bd30786&0&0008。
驱动程序名称: display.inf
类 GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
驱动程序日期: 06/21/2006
驱动程序版本: 10.0.17763.1
驱动程序提供商: Microsoft
驱动程序部分: MSBDA
驱动程序等级: 0xFB2006
匹配设备 ID: PCI\CC_0300
低等级驱动程序:
设备已更新: false
父设备: PCI\VEN_8086&DEV_0151&SUBSYS_05721028&REV_09\3&11583659&0&08
~~
设备 PCI\VEN_1002&DEV_682F&SUBSYS_05721028&REV_00\4&2bd30786&0&0008 在启动时出现问题。
驱动程序名称: display.inf
类 GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
服务: BasicDisplay
低层筛选程序:
高层筛选程序:
问题: 0x1F
问题状态: 0xC01E0438
~~
已配置设备 PCI\VEN_1002&DEV_682F&SUBSYS_05721028&REV_00\4&2bd30786&0&0008。
驱动程序名称: oem23.inf
类 GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
驱动程序日期: 11/04/2020
驱动程序版本: 27.20.12033.2007
驱动程序提供商: Advanced Micro Devices, Inc.
驱动程序部分: ati2mtag_R576
驱动程序等级: 0xCF2001
匹配设备 ID: PCI\VEN_1002&DEV_682F
低等级驱动程序: display.inf:PCI\CC_0300:00FB2006
设备已更新: true
父设备: PCI\VEN_8086&DEV_0151&SUBSYS_05721028&REV_09\3&11583659&0&08
~~
已启动设备 PCI\VEN_1002&DEV_682F&SUBSYS_05721028&REV_00\4&2bd30786&0&0008。
驱动程序名称: oem23.inf
类 GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
服务: amdkmdag
低层筛选程序:
高层筛选程序:
~~
“驱动程序管理”结束了为设备安装驱动程序 u0360732.inf_amd64_c7238d1e8b4aaa3b 的过程，设备实例 ID 为 PCI\VEN_1002&DEV_682F&SUBSYS_05721028&REV_00\4&2BD30786&0&0008，返回的状态值为: 0x0。
~~
已删除设备 PCI\VEN_1002&DEV_682F&SUBSYS_05721028&REV_00\4&2BD30786&0&0008。
类 GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
===
