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Graphics

dell7730m
Journeyman III

BlueScreen Win10 LTSC 2019,HD 7730M

my laptop computer is Dell inspiron 7520. the os is win10 LTSC 2019.

its videocard is  HD 7730M, 

for many times ,after I run the adrenalin program get from AMD.COM,my computer will not alive,mouse cannot move ,the disk light will stop,the keyboard is not alive too.

after i restart the computer by myself use the star key  ,

the computer cannot work as usual, mouse cannot move,keyboard cannot use.

i had to uninstall the video card driver in win10's safe mode,

============

20200718  1602

已配置设备 PCI\VEN_1002&DEV_682F&SUBSYS_05721028&REV_00\4&2bd30786&0&0008。

驱动程序名称: oem26.inf
类 GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
驱动程序日期: 05/15/2020
驱动程序版本: 26.20.15029.27017
驱动程序提供商: Advanced Micro Devices, Inc.
驱动程序部分: ati2mtag_R576
驱动程序等级: 0xCF2001
匹配设备 ID: PCI\VEN_1002&DEV_682F
低等级驱动程序: oem18.inf:PCI\VEN_1002&DEV_682F:00CF2001 oem23.inf:PCI\VEN_1002&DEV_682F:00CF2001 display.inf:PCI\CC_0300:00FB2006
设备已更新: true
父设备: PCI\VEN_8086&DEV_0151&SUBSYS_05721028&REV_09\3&11583659&0&08

~~

已启动设备 PCI\VEN_1002&DEV_682F&SUBSYS_05721028&REV_00\4&2bd30786&0&0008。

驱动程序名称: oem26.inf
类 GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
服务: amdkmdap
低层筛选程序:
高层筛选程序:

~~

已删除设备 PCI\VEN_1002&DEV_682F&SUBSYS_05721028&REV_00\4&2BD30786&0&0008。

类 GUID: {4d36e968-e325-11ce-bfc1-08002be10318}

=====

20201116  2030

已配置设备 PCI\VEN_1002&DEV_682F&SUBSYS_05721028&REV_00\4&2bd30786&0&0008。

驱动程序名称: display.inf
类 GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
驱动程序日期: 06/21/2006
驱动程序版本: 10.0.17763.1
驱动程序提供商: Microsoft
驱动程序部分: MSBDA
驱动程序等级: 0xFB2006
匹配设备 ID: PCI\CC_0300
低等级驱动程序:
设备已更新: false
父设备: PCI\VEN_8086&DEV_0151&SUBSYS_05721028&REV_09\3&11583659&0&08

~~

设备 PCI\VEN_1002&DEV_682F&SUBSYS_05721028&REV_00\4&2bd30786&0&0008 在启动时出现问题。

驱动程序名称: display.inf
类 GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
服务: BasicDisplay
低层筛选程序:
高层筛选程序:
问题: 0x1F
问题状态: 0xC01E0438

~~

已配置设备 PCI\VEN_1002&DEV_682F&SUBSYS_05721028&REV_00\4&2bd30786&0&0008。

驱动程序名称: oem23.inf
类 GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
驱动程序日期: 11/04/2020
驱动程序版本: 27.20.12033.2007
驱动程序提供商: Advanced Micro Devices, Inc.
驱动程序部分: ati2mtag_R576
驱动程序等级: 0xCF2001
匹配设备 ID: PCI\VEN_1002&DEV_682F
低等级驱动程序: display.inf:PCI\CC_0300:00FB2006
设备已更新: true
父设备: PCI\VEN_8086&DEV_0151&SUBSYS_05721028&REV_09\3&11583659&0&08

~~

已启动设备 PCI\VEN_1002&DEV_682F&SUBSYS_05721028&REV_00\4&2bd30786&0&0008。

驱动程序名称: oem23.inf
类 GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
服务: amdkmdag
低层筛选程序:
高层筛选程序:

~~

“驱动程序管理”结束了为设备安装驱动程序 u0360732.inf_amd64_c7238d1e8b4aaa3b 的过程,设备实例 ID 为 PCI\VEN_1002&DEV_682F&SUBSYS_05721028&REV_00\4&2BD30786&0&0008,返回的状态值为: 0x0。

~~

已删除设备 PCI\VEN_1002&DEV_682F&SUBSYS_05721028&REV_00\4&2BD30786&0&0008。

类 GUID: {4d36e968-e325-11ce-bfc1-08002be10318}

===

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