when firing up my new graphics card to benefit from its increased power for my VR-experience, the only thing that followed was great disappointment. The Windows Mixed Reality App showed "error code 13-14" for using the headset's 90hz-mode. When lowering to 60Hz, the error code disappeard but I do only hear sound, the screen stays pitch black. Other people are obviously having the same issue with the recently released HP Reverb G2 (me using the G1): https://www.reddit.com/r/HPReverb/comments/jwpll8/6800xt_does_not_work_with_windows_mixed_realityg2/
I remember that I had to install a new firmware to my G1 when using it with a 5700XT and I assume this is some sort of the same problem. Please AMD, get in touch with HP and fix this. There are many people waiting for the new HP Reverb G2 at the moment and it would be a shame if they had to choose between an AMD graphics card and their new VR-device. In my case, I will probably opt for an Nvidia-card, for which no such problems are reported, if this doesn't get a fix soon.
Solved! Go to Solution.
Yeh, this is User to User forum, you might want to use the 'Bug Report Tool'.
Suggest you tell others on that redd. thread to do the same.
Is AMD looking into this issue ? I'm going to receive my G2 soon and I'm constantly worried whether this issue will be fixed or not.
Another user here with a 6800XT and a non working Reverb G2. My G1 is working fine but I get the dreaded 13-14 90Hz error message when I plug in the G2. Have also tried uninstalling WMR and reinstalling and tried different USB and Displayports - no joy.
It is not just 6800XT. When connecting Reverb G2 to Radeon VII, 5700XT, RX580, it crashes to BSOD with memory_managment stop code. I've tried all tricks including PCIe USB and external USB hub, but it seems to be the driver that is incompatible. Works fine with NVIDIA card.
I get the 13-14 error code on my RX 480 with the HP Reverb G2.
So I am currently stuck at 60hz.
Also using b550 in combination with rx 5700 xt: reverb g2 does NOT work. Pc crashes immediately when vr is connected. Have sent mail to amd and will use bug report tool. Not sure if this tool will work because pc flatlines immediately.