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Graphics Cards

Journeyman III

Sapphire AMD RX 5700 XT Nitro+ black screen and driver outage


the gfx card named above upon heavy strain with graphic intensive games (rarely even just playing videos) sometimes after minutes, sometimes after an hour, freezes my PC, then crashes into a black screen and reports a driver outage while having the game shut down or crash at the same time. This started happening about two months ago, conveniently shortly after the warranty wore off.

I am unsure whether this is even a software issue.

I uninstalled everything using DDU and installed a fresh verson of the AMD Software: PRO Edition, changed settings based on suggestions made in another thread where it would among other changes manually undervolt and allow 100% fan speed (which never occurred). Since the issue continued happening with no change, I again uninstalled everything with DDU and installed the driver again.

Other Specs:

AMD Ryzen 9 3900X (be quiet! Dark Rock Pro 4 Tower Cooler)
32GB G.Skill RipJaws V black, DDR4-3600 DIMM, CL18, Dual-Kit
650W be quiet! Straight Power 11 - 80 Plus Platinum

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