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Graphics Cards

PPCG3
Journeyman III

rx580 no display output (total blackscreen)

Hi everyone, 

I recently got a new pc with a half old graphics card (I know 580 is not the latest model but I will upgrade in a few months), the rx580 from Saphire.

the card worked perfectly fine. Then I replaced it because I wanted to test an older card if it is working. Long story short, after I put the rx580 back again it just gave me a blackscreen and I don’t know why. I tested it on other mainboards: same result. 
I also tested other graphic cards on the same mainboard and everything worked fine. 

My question is know: is there anything I can do about that or can I throw the Rx580 into trash now?

by the way the fans are spinning and the pc is booting up in the background, wich I can hear from the windows starting sound

 

thank you!

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1 Solution
MasonEzra
Adept I

If you managed to get the card working again but it's showing a black screen, try updating the graphics drivers to the latest version. You can do this by going to AMD's official website and downloading the latest drivers for the RX 580.

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3 Replies
PPCG3
Journeyman III

Hello there, 

a little update 

I tested all ports now and dvi and Display Port are not working but hdmi is perfect.

dunno why but just so you know 

 

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MasonEzra
Adept I

If you managed to get the card working again but it's showing a black screen, try updating the graphics drivers to the latest version. You can do this by going to AMD's official website and downloading the latest drivers for the RX 580.

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Ok thank you 

 

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