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flaviohenrique
Journeyman III

RX 6600xt with Dx12 problem

Hi everyone, I hope someone can help me.

I'm playing ARK Survival Ascended from Game Pass and sometimes my game crash without reason.

The message is:

LowLevelFatalError [File:C:\j\workspace\XSX\RelB\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 873]
CurrentQueue.Fence.D3DFence->GetCompletedValue() failed
at C:\j\workspace\XSX\RelB\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:939
with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

 

Unhandled Exception: 0x00008000

CL: 501442
0x00007ff83075ab89 KERNELBASE.dll!UnknownFunction []
0x00007ff60d2ee8fe ArkAscended.exe!UnknownFunction []
0x00007ff60d297f70 ArkAscended.exe!UnknownFunction []
0x00007ff60d8a94d6 ArkAscended.exe!UnknownFunction []
0x00007ff60d895e6e ArkAscended.exe!UnknownFunction []
0x00007ff60d886fe9 ArkAscended.exe!UnknownFunction []
0x00007ff60d895d70 ArkAscended.exe!UnknownFunction []
0x00007ff60d892f2f ArkAscended.exe!UnknownFunction []
0x00007ff60d305cd6 ArkAscended.exe!UnknownFunction []
0x00007ff60d305b2c ArkAscended.exe!UnknownFunction []
0x00007ff8328b7344 KERNEL32.DLL!UnknownFunction []
0x00007ff8330a26b1 ntdll.dll!UnknownFunction []

 

MB: ASUS TUF GAMIMG X670E-PLUS 32Gb RAM 

CPU: AMD Ryzen 9 7950X 16-Core

GPU: AMD Radeon RX 6600 XT

1 Reply
Nolan
Journeyman III

I too have been having the same problem for two or three days, so if you have solved your problem, I would like to know how you did it please: here is the error code                                                                                                                     LowLevelFatalError [File:C:\j\workspace\XSX\RelB\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 873] CurrentQueue.Fence.D3DFence->GetCompletedValue() failed at C:\j\workspace\XSX\RelB\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:939 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG Unhandled Exception: 0x00008000 CL: 507236 0x00007ff9675653ac KERNELBASE.dll!UnknownFunction [] 0x00007ff6d04af0fe ArkAscended.exe!UnknownFunction [] 0x00007ff6d0458770 ArkAscended.exe!UnknownFunction [] 0x00007ff6d0a69d56 ArkAscended.exe!UnknownFunction [] 0x00007ff6d0a566ee ArkAscended.exe!UnknownFunction [] 0x00007ff6d0a47869 ArkAscended.exe!UnknownFunction [] 0x00007ff6d0a565f0 ArkAscended.exe!UnknownFunction [] 0x00007ff6d0a537af ArkAscended.exe!UnknownFunction [] 0x00007ff6d04c64d6 ArkAscended.exe!UnknownFunction [] 0x00007ff6d04c632c ArkAscended.exe!UnknownFunction [] 0x00007ff96876257d KERNEL32.DLL!UnknownFunction [] 0x00007ff969f0aa48 ntdll.dll!UnknownFunction []

 

 

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