Hi, I'm new to this community.
I would like, please, to obtain help since I have no knowledge on the subject.
I recently built a computer, its specifications are:BOARD Asus Prime B450m a-iiAMD Ryzen 5 5600G CPURAM 2*8 GB 2400 Mhz DDR4 Memory - T-CREATEAMD Radeon Rx 6500 XT 4GB GPUSSDNvme m.2 TEAMGROUP 256 GBKingston 240GB SSDevga 450w w3 power supply
The freezing problem arises sometimes when I am working or writing documents in word.I think that when the GPU is activated is when the problem occurs, but when the fans are quiet it works normally.
If anyone knows where I could get help or what is causing this and how I can fix it, thank you very much.