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PC Graphics

opbhq
Journeyman III
‎07-07-2019 08:46 AM

New (used) AMD 470 kills drivers (adrenaline) when added to rig.

So we have a 3 gpu (all AMD 400's) rig running W10 pro, works perfectly.  When we plug in a new (used) rx 470 we bought online and reboot, no cards are recognized.  The added card powers with light (asus), GPU warms, but it kills all the drivers.  Nothing is seen by the device manager.  Have to wipe and reload adrenaline for the original 3 amd cards to be seen again and get them back running.  Anyone seen this before?  

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2 Replies
pokester
MVP
‎07-09-2019 03:29 PM

Download the driver for your new card. Then you need to run DDU, from wagnardsoft_com, read directions, to uninstall all old drivers. Then shut down, remove the old card. Put the new card in a load the fresh driver.

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pokester
In response to pokester
MVP
‎07-09-2019 03:31 PM

If that doesn't work you likely got a bad card or your power supply my not be enough to run the new card but typically even in those cases they will still post just have issues when you try to game or run video. You can also try that card in another machine to make sure it is good.

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