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Graphics Cards

safimesbah
Journeyman III
‎06-27-2022 03:28 PM

I have a problem with installing AMD 8600M graphic driver for windows 10

Hi all friends!

I have a latitude E6440 4610M with AMD Radeon 8600M graphic card i already have installed windows 7 and it work properly but when i want to install windows 10 and then installing auto driver my computer getting jam during the installation of AMD Radeon graphic card driver for windows 10 for this reason I can't use windows 10 in my laptop, so friends i hope someone help me to fix it ,i really need for windows 10.

Thanks

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2 Replies
elstaci
MVP
‎06-27-2022 05:17 PM

Seems like your Dell Latitute laptop has a Intel APU Processor and a HD 8690M GPU card here is the last AMD support driver for your laptop GPU card: https://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-8000m-series/amd-radeon-hd-8690m...

Manually download the AMD driver and DDU with the internet disconnected and deleting AMD Installation folder at  C:\AMD if created before.

It is best to use DELL's own OEM AMD Driver first since it is customized for for your laptop. Plus you must have all the Intel Drivers updated to the latest versions especially the Intel Graphics and CHIPSET drivers. Also update the Laptop BIOS to the latest version if applicable.

Here is Dell's Support download page with all the latest Windows 10 drivers including the OEM AMD Driver for the HD8690M GPU card:https://www.dell.com/support/home/en-us/product-support/product/latitude-e6440-laptop/drivers

Also Windows must be fully updated via Windows Update.

Edit: Found Dell Support about Windows Compatibility for your laptop Intel Processors: https://www.dell.com/support/kbdoc/en-us/000130972/microsoft-windows-operating-system-support-for-in...

 

kingfish
MVP
‎06-27-2022 05:23 PM

This is your laptop:

About this item

  • Intel Core 4th Generation i7-4610M Processor (3.0 GHz, 4M cache, Upgradable to vPro technology)
  • 8 GB Dual Channel DDR3L 1600MHz (4GBx2) Memory， 320 GB SATA Hard Drive (7200 RPM)
  • AMD Radeon HD 8690M Graphics 2GB GDDR5 with Express Card

 

First you must have the latest version of Win10,,,fully updated. Go to Windows update.

You must update the Intel graphics drivers before installing the AMD drivers. Go here and use the Intel driver updater...install all it finds. > https://www.intel.com/content/www/us/en/support/detect.html

Then install the correct version of the AMD driver here > https://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-8000m-series/amd-radeon-hd-8690m...