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Marcus_2025
Journeyman III

Help, constant game crashes

Hi,

I'm having problems since installing RX6800, I keep getting BSOD (Well a crash that looks BSOD but the BSOD doesn't display properly). It only happens when I'm gaming and not on every games, just intensive ones. I have tried as much as I can from various forums, such as checking registries, memory etc but I cannot figure it out.

I have got into bugcheck analysis but I don't know enough to make sence out of it. Can anyone help?

I have replaced the motherboard (Gigabyte X570S), CPU (Ryzen 7 5800X, and RAM this year also but the error only occured since installing the graphics card. I also get some white flashes on my screen around start up and if my display frequency is set to anything other than 75hz.

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe78878302028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 00000000bc800800, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000060c0859, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1640

    Key  : Analysis.Elapsed.mSec
    Value: 1856

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 124

    Key  : Analysis.Init.Elapsed.mSec
    Value: 23770

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 103

    Key  : Bugcheck.Code.KiBugCheckData
    Value: 0x124

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x124

    Key  : Dump.Attributes.AsUlong
    Value: 1000

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 100

    Key  : Failure.Bucket
    Value: 0x124_0_AuthenticAMD_VRF_MEMORY__UNKNOWN_FATAL_IMAGE_AuthenticAMD.sys

    Key  : Failure.Hash
    Value: {fdc04e41-5f4c-7894-b126-e25b0d4f97b0}

    Key  : Hypervisor.Enlightenments.Value
    Value: 0

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 0

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 0

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 0

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 1

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 0

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 0

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 0

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 0

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 0

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 0

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 0

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 16908288

    Key  : Hypervisor.Flags.ValueHex
    Value: 1020000

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 0

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 0

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 0

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 0

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 0

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 0

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 0

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 0

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 0

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 0

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 0

    Key  : Hypervisor.RootFlags.Value
    Value: 0

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 0

    Key  : SecureKernel.HalpHvciEnabled
    Value: 0

    Key  : WER.OS.Branch
    Value: ni_release_svc_prod3

    Key  : WER.OS.Version
    Value: 10.0.22621.1928


BUGCHECK_CODE:  124

BUGCHECK_P1: 0

BUGCHECK_P2: ffffe78878302028

BUGCHECK_P3: bc800800

BUGCHECK_P4: 60c0859

FILE_IN_CAB:  MEMORY.DMP

DUMP_FILE_ATTRIBUTES: 0x1000

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

PROCESS_NAME:  Starfield.exe

STACK_TEXT:  
ffff9180`dbdb3938 fffff805`24f2fbbb     : 00000000`00000124 00000000`00000000 ffffe788`78302028 00000000`bc800800 : nt!KeBugCheckEx
ffff9180`dbdb3940 fffff805`25ca10c0     : 00000000`00000000 ffff9180`dbdb3a19 ffffe788`78302028 ffff9180`dbdb38d0 : nt!HalBugCheckSystem+0xeb
ffff9180`dbdb3980 fffff805`25023ddf     : 00000000`00000000 ffff9180`dbdb3a19 ffffe788`78302028 00000000`00000000 : PSHED!PshedBugCheckSystem+0x10
ffff9180`dbdb39b0 fffff805`24f315ea     : ffffe788`7bb0d900 ffffe788`7bb0d900 ffffe788`6dff1e10 fffff805`24da615a : nt!WheaReportHwError+0x38f
ffff9180`dbdb3a80 fffff805`24f31a40     : 00000000`0000000d ffffe788`00000004 ffffa28a`2ac91000 ffffa28a`2ac98000 : nt!HalpMcaReportError+0xb2
ffff9180`dbdb3bf0 fffff805`24f318d4     : ffffe788`6db879c0 ffffa223`00000000 ffff9180`dbdb3e00 ffffe206`00000000 : nt!HalpMceHandlerCore+0x138
ffff9180`dbdb3c50 fffff805`24f30d67     : ffffe788`6db879c0 ffff9180`dbdb3ef0 00000000`00000000 00000000`00000000 : nt!HalpMceHandler+0xe0
ffff9180`dbdb3c90 fffff805`24f3338b     : ffffe788`6db879c0 fffff801`2d42b7a1 ffffa223`3b0a4764 00000000`00000001 : nt!HalpHandleMachineCheck+0x97
ffff9180`dbdb3cc0 fffff805`24f92e39     : fffff801`2d00fc44 00000000`00000000 00000000`00000000 00000000`00000001 : nt!HalHandleMcheck+0x3b
ffff9180`dbdb3cf0 fffff805`24e5003e     : 00000000`00000064 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiHandleMcheck+0x9
ffff9180`dbdb3d20 fffff805`24e4fc53     : 00000000`00000010 00000000`00000000 fffff805`25675800 ffff9180`dbdb3ef0 : nt!KxMcheckAbort+0x7e
ffff9180`dbdb3e60 fffff805`24d30dfe     : ffff9180`db9c8180 fffff805`24f9dfdc 00000000`00000001 fffff805`24c3ba6e : nt!KiMcheckAbort+0x2d3
ffffa28a`2ac97200 fffff805`24c4181a     : fffff805`25675800 ffffe788`6dbae080 0000003f`00020005 00000000`00000000 : nt!MmLockLoadedModuleListShared+0xa
ffffa28a`2ac97230 fffff805`24c41017     : 00000000`00000005 00000003`eb90ec5a 00000000`00000000 80000000`01f3e921 : nt!MiAddWorkingSetEntries+0x59a
ffffa28a`2ac97300 fffff805`24c3e584     : fffff805`25675800 ffff897c`0298ea08 ffffca80`0005dba0 00000000`00000000 : nt!MiAllocateWsle+0x2d7
ffffa28a`2ac973c0 fffff805`24c3cdb4     : ffffa28a`2ac97710 8a000000`01f3e963 00000000`00000000 00000000`00000000 : nt!MiCompleteProtoPteFault+0x4a4
ffffa28a`2ac97520 fffff805`24c3da8e     : ffff8900`00000000 00000000`00000000 ffffa28a`2ac97910 00000000`00000000 : nt!MiResolveTransitionFault+0x4a4
ffffa28a`2ac975e0 fffff805`24c4dc47     : ffffa28a`2ac97710 00000000`00000000 ffffa28a`2ac976f0 00000000`00000000 : nt!MiResolveProtoPteFault+0x73e
ffffa28a`2ac976b0 fffff805`24c4be32     : ffff9180`dbd84180 00000000`00000000 00000000`c0000016 fffff805`31d41958 : nt!MiDispatchFault+0x217
ffffa28a`2ac977f0 fffff805`24e4ee29     : 00000000`00000000 00000000`00000000 00000000`000a0302 00000000`00000000 : nt!MmAccessFault+0x152
ffffa28a`2ac97910 ffff84ae`29462939     : 00000000`00000000 fffff805`3dc9bbd0 00000000`00000200 00000000`00000001 : nt!KiPageFault+0x369
ffffa28a`2ac97aa0 ffff84ae`29462170     : ffffb900`e2ec0b50 ffffb900`e2ec0b50 fffff805`3dc9bbd0 00000000`00000020 : win32kfull!xxxDWP_SetCursor+0x131
ffffa28a`2ac97b00 ffff84ae`29461f7d     : 00000000`00000001 ffff8179`16200000 fffff805`24d46d50 ffff84ae`2943f420 : win32kfull!xxxRealDefWindowProc+0x12c
ffffa28a`2ac97c40 ffff84ae`294a6a8a     : 00000000`02000001 00000000`02000001 fffff805`3dc9bbd0 00000000`00000020 : win32kfull!xxxWrapRealDefWindowProc+0x6d
ffffa28a`2ac97c90 ffff84ae`29470704     : 00000000`00000001 00000000`00000020 000000ff`108fef01 fe8392ed`5b390082 : win32kfull!NtUserfnDWORD+0x6a
ffffa28a`2ac97cd0 ffff84ae`292873f8     : ffffe788`8d918300 ffffa28a`2ac97ea0 00000000`000a0302 000000ff`108fefd8 : win32kfull!NtUserMessageCall+0x214
ffffa28a`2ac97d60 fffff805`24e52fe8     : b7bc35ce`3a5dec1b 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!NtUserMessageCall+0x3c
ffffa28a`2ac97db0 00007ffc`59971554     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
000000ff`108fefb8 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`59971554


MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD.sys

STACK_COMMAND:  .cxr; .ecxr ; kb

FAILURE_BUCKET_ID:  0x124_0_AuthenticAMD_VRF_MEMORY__UNKNOWN_FATAL_IMAGE_AuthenticAMD.sys

OS_VERSION:  10.0.22621.1928

BUILDLAB_STR:  ni_release_svc_prod3

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {fdc04e41-5f4c-7894-b126-e25b0d4f97b0}

Followup:     MachineOwner

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3 Replies

What was previous graphics card, DDU used to remove all traces of driver?

PSU make/model/Watts, 2 pcie separate cables from psu to graphics card (not 1 into 2 split)?

Any cpu/gpu OC?

 

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 1tb, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..

Previous GPU was RX590 and yeah I used DDU last night but still crashed after.

PSU is a Corsair 850x (gold) and yeah two separate cables used for the GPU

And no overclocking at all.

I'm really stumped what the problem is

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Marcus_2025
Journeyman III

Does noone know what the hardware issue is? Any hints greatly appreciated

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