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Graphics Cards

Journeyman III

Hdmi Port stopped working 5700xt

so my pc was running fine i shut it down and when i came back the next day the scond monitor wouldnt fire up i tried different cables different monitors clean installed the drivers and have narrowed it down to the HDMI port now i dont know why or how its stopped working but now it means i also cant use my VR as it plugs in via hdmi :( any help would be great think the card is now about 15/16 months old aswell


2 Replies

Sounds like you already completed most steps from the checklist.

If you already tried different cables and monitors and did a clean driver install,
then it might indeed be the cards HDMI port. Which would be an warranty issue.
In this case you should contact your vendor about a replacement card.


Did you install any Windows Updates just before the last shutdown?
(when the HDMI was still working - it could be an issue with Windows Updates)


--- [ CPU: Ryzen 7 3800XT | GPU: ASRock RX 5700XT Challenger Pro 8GB | driver: 23.3.1 ]
--- [ MB: MSI B550-A Pro AGESA | RAM: 2x 16GB 3600-CL16 | chipset: ]

No windows updates also did a fresh install of windows and still nothing so im assuming hdmi port itself.
I've put a ticket in with asus and hopefully something will come from that :D