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Graphics Cards

Reiaoyama
Journeyman III

GPU Related Issue

 

1. **System Components:**
- CPU: AMD Ryzen 7 7700
- GPU: RX 6800 (16GB VRAM)
- RAM: 16GB DDR5 with XMP support
- Power Supply: 750W
- Monitor: Gigabyte 4K widescreen with 144Hz refresh rate

2. **Issue Description:**
- When running certain games, the PC freezes, the screen goes black, and the keyboard loses power, requiring a force restart. I had this issue when i upgraded my graphics card so i updated my CPU and motherboard so it cannot be cpu or motherboard related problem.

3. **Troubleshooting Steps Taken:**
- Updated motherboard and CPU.
- Reinstalled Windows.
- Checked GPU connections and reseated GPU.
- Monitored temperatures using MSI Afterburner (GPU reaches around 65°C).
- Verified power supply capacity (750W) with GPU manufacturer.
- Checked for GPU Driver Updates
- Considered potential hardware issues, software conflicts, and peripheral issues.

4. **Additional Information:**
- RAM is DDR5 with XMP support.
- GPU has 16GB of VRAM.
- Despite following troubleshooting steps, the issue persists.
- GPU manufacturer states that a 690W power supply should be sufficient.
- Monitor is a high-resolution, high-refresh-rate 4K display.

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