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Graphics Cards

Adept I

Crash driver 21.5.1

Faulting Application Path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: Radeonsoftware.exe
Application Version:
Application Timestamp: 608c08e2
Fault Module Name: Radeonsoftware.exe
Fault Module Version:
Fault Module Timestamp: 608c08e2
Exception Code: c0000005
Exception Offset: 00000000003d7a92
OS Version: 10.0.19042.
Locale ID: 1033
Additional Information 1: e798
Additional Information 2: e798d92bcd20468c7d0aa29e4249a3d5
Additional Information 3: 215b
Additional Information 4: 215b8b1cd3dd4188d4dc43b78c6ea9d8

Extra information about the problem
Bucket ID: e01d38a4f011b2bc40616aaed0ad7402 (1180341876405662722)

I have this crash on my driver 21.5.1 on my rig ryzen 5 3600 , rx 590 + nitro sapphire driver version software, Mb MSI tomahawk max with latest bios update , windows 10 ver 20H2 , OS 19042.964, This kind of crash I have since 21.4.1  ... I try with DDU But nothing so I use atm Adrenalin 2020 Edition 21.3.1 Recommended (WHQL) cuz I don't have any kind of crashes.

Why I can't use this drivers 21.4.1 or 21.5.1 without crashes?


11 Replies
Journeyman III

I have a RX 6800 and the same isue, from 21.4.1 the app radeon adrenalin crash randomly.

many problems with AMD drivers and the older versions that work well are gone, 

AMD can you fix it or at least give us the old drivers? This is ridiculous, last time I bought an amd card.

There you go my fren, don't get frustrated, we are all on the same boat hanging in there doing wha we can.

Feel free to try them all.


I got same problem on my RX5700XT red devil amd radeon software (vers.21.5.1 21.4.1) randomly crash when open game.Old drivers vers. 21.3.1 work fine

Take a clean install.

By me working fine,no problems with the driver.



i try all and new clean windows same open game amd software crash


I'm going through previous driver versions now. All are crashing with at random. Sometimes a key stroke does it. Other times it crashes with no input from me.

I'm watching for more driver updates and my refund period. I have a 6900XT. If the drivers don't settle out, i'll return the card before my refund period expires.

the driver working fine...

you need a clean install for the Driver..

Or your PSU is low?




I have the latest driver right now, my game doesn't crash. So far I played resident evil and hunt showdown. hmmm, I get some screen flickering from Hunt and low performance. My 1080ti do better with same mid high setting. After swapping out old 650W PSU, it got better, but still very few flickering from resident evil village, some flickering from hunt. Low performance never got improved. 


I use AMD 5600x CPU 3.7ghz or 4.5ghz boosted

cosair 32gb 3200mhz ram xmp factory boosted

I used EVGA G3 650W gold worked, but I assume lots flickering are all from peaked power consumption. But it never shuts down in front of me.

Swapped to a cosair rm850w gold psu get less flickering from resident evil village

I use M.2 SSD run my game I don't think that do anything with flickering. My ventilation is pretty good. 

I want to try give a clean install driver hope that will fix flickering and poor performance on Hunt showdown. I used DDU uninstall my NVIDIA gpu driver under safe mode, I followed instruction (previously used 2060super than a 1080ti now put in my 6900xt) 

I just don't want delete all the games that currently installed when I have to do a clean install?



take the amdcleanuputility...

this deinstall all your old amd files ...

you does not need all you game to reinstall..



Dude, I'm just iritated of this nonsense answers I can get from this topic ... really ?? No one can read or what ??? I said cristal I USE DDU (  display driver uninstaller ) even AMD use this sofware and recommanded for Both drivers 21.4.1 and 21.5.1 and Both makes randomly crashes even I use Chrome or I play a random games . SO I REINSTALL  DRIVER 21.3.1 and I DON'T HAVE any kind of crashes and all works PERFECTLY !  DO I MAKE MYSELF CLEAR?? It's not about PSU (  I have enough on power -750 W )  , or ram ( 32  GB on 3200 MHZ ).. OMG!!

Same random thing.
Gigabyte Gaming Mi RX 570 4Gb (Hynix memory) with stock bios.
Intel Core I9-10850K.
ASUS TUF Z490 Gaming Plus.
ADATA DDR4 2X16Gb 3200Mhz 16-18-18-36 CL1.
Chieftec A90 750W PSU.

A source Radeon Software: Host Application Summary Stopping work date 17.05.2021 21:03 condition Report sent Description Invalid Application Path: C: \ Program Files \ AMD \ CNext \ CNext \ Radeonsoftware.exe Problem signature Problem Event Name: APPCRASH Application Name: Radeonsoftware.exe App Version: Application time stamp: 608c08e2 Fault module name: Radeonsoftware.exe Fault Module Version: Error module timestamp: 608c08e2 Exception code: c0000005 Exception offset: 00000000003d7a92 OS Version: 10.0.19042. Language code: 1049 More info 1: e798 Additional Information 2: e798d92bcd20468c7d0aa29e4249a3d5 More info 3: e968 Additional Information 4: e9686e7409a40d301e5eaa0479b4a472 More information about the problem Container ID: e01d38a4f011b2bc40616aaed0ad7402 (1180341876405662722)