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Graphics Cards

DrivingRhythm
Journeyman III
‎12-19-2023 01:21 PM

ASRock Radeon RX 6700 XT 12GB GDDR6 - "you do not have enough memory to play this game"

Newly built pc w Ryzen 5 7600 cpu
ASRock Radeon RX 6700 XT Challenger 12GB GDDR6 Graphics Card 

Gigabyte AR5 Mobo DDR 5  32gb 6000Mhz 30-36-36-36 memory

in Windows 11 pro 64.  

"you do not have enough memory to play this game" NO GAME WILL PLAY

Win sysinfo shows 512MB of memory??? (I suspect this is the issue!)

Does anyone know how to get Windows to recognize the full 12 Gb of vram memory?

There is no Bios adjustment/setting available that I can see.

512 gb memory.pngMonitor and Radeon Rx 6700 properties.png

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1 Reply
elstaci
MVP
‎12-19-2023 03:05 PM

That 512MB vRAM is referring to your IGPU Radeon Graphics from your Ryzen APU and not your GPU card. But the IGPU should still be able to run the game since Windows will automatically assign more System RAM to the vRAM of the IGPU.

Make sure to go to Windows Settings - Display - Graphics and select your GPU card to run your game and see if you still get that error message.

Also what is Device Manager showing? Any errors?

Go to these 3 gaming websites and see if your PC has the minimum requirements to run the game that you are having issues with:

System Requirements Lab.com - Can I Run It 

PC Game Benchmark.com - Can I Run It

PC Builds - Can I Run It