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PC Graphics

itsJuls
Journeyman III

6900 XT Black screen while playing games

I got a 6 months used GIGABYTE 6900 XT Gaming OC from eBay after upgrading from my 6700 XT. Since I upgraded my GPU, I also upgrade my PSU to a NZXT C850 which is sufficient enough for the 6900 XT. Since then, I've been getting black screen issues where I would play games such as Destiny 2, Hellblade Senua Sacrifice and Honkai Star Rail where all my monitors would turn black and then my GPU fans would start full blasting or ramping up and I can't press anything or do anything besides having to force shutdown my PC. I am close to returning this GPU and either find another 6900 XT or buy and Nvidia card.

I've tried numerous methods:

  • Swapped a new display port cable (still black screens)
  • Tried different drivers such as 22.11.2, 23.2.1, 23.5.1 and now currently on 23.7.1 (all black screens) and I used DDU to uninstall drivers
  • Reseated my RAM (still black screens)
  • Redid all my PSU cables (still black screens)
  • The GPU has two bios mode which are BIOS OC & Silent and they both still cause black screen issues 
  • Disabled MPO (still black screens)
  • Disabled hardware acceleration on my browsers (still black screens)
  • Connected GPU with separate PCIe cables
  • Temps seems normal and don't go above 75 degrees above
  • GPU is not overclocked or tinkered on Adrenalin settings, everything is stock
  • Here are the event lists that happened during black screen from Event Viewer 
    https://i.imgur.com/rVRIy6Q.png
    https://i.imgur.com/y316IZE.png
    https://i.imgur.com/hDj1UPO.png
    https://i.imgur.com/lF6Pgvu.png

Here is a video of the black screen issue
https://streamable.com/m394qu

PC Specs:
Motherboard: MSI B450 Tomahawk Max
CPU: Ryzen 7 5800X
GPU: GIGABYTE 6900 XT GAMING OC
RAM: Corsair Vengeance RT 32GB 3600mhz CL16
PSU: NZXT C850 (2022) 80+ Gold
OS: Windows 11 Home 22H2 22621.1928
Chipset: 5.05.16.529

Is this a case of bad GPU or something else? I would appreciate any help!

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