"We" is a bit assumptive... and I suspect is driven by the linked video (AdoredTV) and various other Tech Reviewers than specifically personal experience and opinion.
Personally., while I'm deeply disappointed with the current state of the Adrenalin 2020 Drivers and RX 5000-Series (as a whole., individual cards are "Fine" but their price points feel like a slap in the fact to Long-Term Radeon Consumers like myself... and the Navi 14 being repurposed from the Embedded Design intended for the PlayStation 5, as opposed to being Navi 10 with fewer Graphics Engines) ... that doesn't mean that overall, I don't recommend AMD Products (be it CPU or GPU) to friends / colleges.
What I will say, is that I think the Radeon Technologies Group does need to get their act together.
If the current state is due to just Poor Management., Corporate Office Interference., or In-Fighting ... which I've heard rumours of all these being cited as reasons for the current state of affairs; it doesn't matter.
What does matter is that they have Architecture that puts them in a similar potential position as ATI was in shortly prior to AMD's Buyout of them (something AMD themselves haven't experienced yet) ... and while ATI would've been capable of capitalising on such an advantage, it's clear that AMD either isn't capable or isn't willing to; when they should.
NVIDIA is in a very vulnerable position because of RTX.
This might sound weird, given they still have a clear market dominance... but keep in mind that NVIDIA is heavily wagering on their ability to Strong-Arm Real-Time Ray-Tracing into the future of Graphics Hardware, and their future Architecture design is likely to continue to swap CUDA Cores for RT Cores., with no real development in improving the "Traditional" Graphics Pipeline (i.e. CUDA) any further.
It does makes sense, as they have hit somewhat of a dead-end; just like Intel has with their Core Architecture.
Yet this is why I'm saying NVIDIA is Vulnerable because of it... as AMD hasn't hit the same wall, given their focus the previous Graphics Generation was on Asynchronous Compute; something that could've served them well, had they had much greater influence on Khronos and Microsoft to have supported it much earlier.
That wouldn't have allowed NVIDIA the time they needed (5 years) in order to come up with a jury rigged counter.
Here though, AMD with Navi doesn't need to do that... they don't need to convince Developers to not spend all of that time and resources on supporting Ray-Tracing., as well typically Developers (and Publishers) don't WANT to adopt new approaches and technology; they just want the Hardware to make their lives easier and allow them to do more, with the minimal of effort.
If AMD had (or was) approaching Navi much more sensibly., with Drivers that had the same Quality and Stability as 12-18 months ago; not to mention was taking the same "Undercut the Competition" approach to Pricing as they are with Intel... well NVIDIA would be in a VERY bad position., not because their Hardware wouldn't be competitive, it still would be but rather because such an approach would shred NVIDIA' Reputation with their Core Audience.
It would force them into a position to try to match AMD's Price-Performance Point., which isn't ideal for NVIDIA as, they'd just been kicked in the balls by their attempt to capitalise on the short-lived Cryptocurrency Gold Rush; and NVIDIA being NVIDIA, decided to pass such ball-kicking onto their AIB Partners and Retailers.
This is one of those situations where their Competition (AMD in this case) needs to just "Continue Business as Usual" and they'd automatically come out on top... by virtue of their Competition' mistakes. Yet, AMD pulled an AMD... and has promptly shot themselves in the foot, repeatedly.
Now I'm at a point with the Adrenalin Drivers (and Windows 10) where, it's "Mostly" Stable and the issues have become more rare. Yet, I do get the distinct impression that the current major issues with the Drivers are primarily stemming from New Driver Engineers (who have yet to get up to speed)., the classic AMD issue of being fairly disconnected from their QA Team (and Community) ... don't get me wrong, the Community Managers have always done a good job; but the Driver Team NEEDS to also be on here, paying attention and listening.
Plus I'd personally strongly suggest working with the Web Team, to implement a Driver Feedback System; where every single "Fix" and "Issue" can be catalogued, voted on, feedback given (fixed, yay-or-nay) as well as automated system diagnostic / upload.
But I think another element is there's this push to keep innovating, when really what Consumers want is a complete overhaul of the Drivers to where they are absolutely Stable... I mean weirdly, while the shift to "GCN Only" Support was supposed to resolve a lot of legacy issues, the reality is; it actually resulted in a vast majority of issues occurring where they didn't exist before.
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From my perspective., AMD does need us to hold their feet to the fire over such things... but I wouldn't go about telling everyone to avoid AMD Graphics... as just because this generation (and new Architecture) is having more teething issues than comfortable., that doesn't mean their entire Graphics Product Stack is suddenly all garbage.
