24th May 2021: Applied for RMA on my unstable Ryzen 5 3600
26th May 2021: RMA Approved27th May 2021: DHL collected RMA
29th-30th May 2021: RMA sat in DHL Facility as it was the weekend
31st May 2021: RMA delivered to AMD
1st June 2021: RMA accepted and a replacement is being shipped to me and should be with me within 3 to 5 days
All I can say is WOW. I had so much trepidation about RMAing and the possibilty that it could be months before there was a resolution. I cannot praise and thank everyone involved with the RMA process. You made it so simple.
One a side note though. Your automated email is a bit confusing...
"Your return processor has successfully passed the inspection and your
replacement product is now approved."
However, thank you again, you guys (and girls) rock!
