Hello to all friends. I have a problem for a few months now with my system. The system was made at early 2019. The specs are:
My problem is that, in random times, maybe once or two per week , or once per 2 days, the pc suddenly and ONLY when idle (downloading something or browsing internet etc, NEVER ever happend while playing games , rendering videos or hard multitasking, or even in numberous stress tests i have done) hard freezes.
That means that for 1 or 2 minutes i can use already opened programs but no others , i can open task manager but i cannot end a task, keyboard and mouse works. After 1 or 2 minutes pc totally hangs and i must hard reset it from button. Keep in mind that the image in screen doesnt disappear and no BSOD have ever happened. When that occures , i have seen two things:
The real problem is that i cannot see anything on event viewer , no crash dumps have been made. The only thing that it says ,is event kernel something that windows didnt shut down properly.
What i have done about it already:
What i am thinking:
What do u think about all these? Can anybody give me tip or anybody had the same experience?
Sorry for the long post and i am thankful for all the imminent answers.
Hey Pilot. I've been having very similar issues to what you described, although my setup is fairly different. I made a post over on tenforums to see if I could get any help but so far none of the advice offered has helped me. If you want you can follow my post there in case someone suggests something that would help your situation: https://www.tenforums.com/general-support/173540-windows-10-freezing-how-fix.html
If you find anything that helps your issue I would greatly appreciate it if you could share what you did. Thanks!
You have probably already tried it but I had this EXACT problem and I disable global c-state and now it seems to be stable and I have this issue on a crosshair viii hero WiFi with a 5600x and 2080
Reasons that cause your PC to hang or freeze:
1. Too Many Apps Running
Each application open on your system takes some internal and hardware resources to keep running. If multiple apps and programs are running, your PC may run low on resources as memory is used by a number of applications. To avoid this, it is advisable to run one program at a time to make sure that computer freeze is not caused due to running multiple apps at the same instance of time.
2. Driver Issues
Outdated or damaged drivers can also be the reason behind frequent computer freezes. If video drivers being installed on your system are not updated, the computer might hang up while you attempt to play a video or a game. Analyze Windows Device Manager to ensure no ‘Other Devices’ are connected. Also, examine the list of devices to check that no exclamation mark exists corresponding to a device driver or if there is any red X marked next to the device.
3. Operating System Issues
To ensure the smooth functioning of the machine, make sure that all updates are installed. To be able to keep the system updated, it is vital that you use a legal copy of the operating system. It is advisable to always run a legal copy of Microsoft Windows to be able to download updates. If you are using Windows 10, the update option is automatically turned on. Windows do not allow turning this option off for home users.
4. Excess Heating Up
If the temperature of your system processor is higher than usual, the chances are that the computer may freeze. The symptoms through which you can detect the higher temperature of your processor are abnormal noise on startup and high squealing.
Analyze the system when you turn it on and listen carefully to the sound generated by the fan. Also, monitor the RPM, enter CMOS setup and ensure that no error message is reported by the BIOS.
5. Hardware Misconfiguration
One major reason behind the computer freeze issue is hardware misconfiguration. This may have occurred due to misconfigured hardware component that you recently installed on your computer.
The hardware component you installed recently may be incompatible with the computer. Remove that hardware and then test whether the computer is running smoothly. Then look for the most appropriate alternative for the removed hardware mechanism.
Hope this helps.