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retrev
Journeyman III

StoreMI installation issues

I'm trying to install StoreMI and it's erroring with "StoreMI is unable to support this motherboard's SATA source HDD and SATA cache SSD attachment. Using an NVMe SSD for the cache is supported."

 

System is an ASRock X570 Phantom Gaming 4S with a Ryzen 5 3600X.

HDD1 is a SATA 12TB, transfer mode SATA/600, bus 4, tid 0, lun 0

HDD2 is a SATA 4TB, transfer mode SATA/600, bus 2, tid 0, lun 0

SSD is NVMe1.3 1TB, transfer mode PCIe 3.0 x4, bus 0, tid 0, lun 0

 

StoreMI logs:

Sep 01,2024 18:55:04;Information;Launched from: C:\Program Files\AMD\StoreMI\Qt_Dependancies
Sep 01,2024 18:55:08;Information;Local system language: English
Sep 01,2024 18:55:09;Information;## Installer Invoked ##
Sep 01,2024 18:55:09;Information;Install type: Install
Sep 01,2024 18:55:09;Information;Root: C:/, Total size: 2198455 MB, Free Space available: 363225 MB
Sep 01,2024 18:55:11;Information;SATA AHCI Count: 0
Sep 01,2024 18:55:11;Information;NVMe Controller Count: 1
Sep 01,2024 18:55:11;Information;Windows Caption: Microsoft Windows 10 Home
Sep 01,2024 18:55:11;Information;Windows Version: 10.0.19045
Sep 01,2024 18:55:11;Information;Supported Chipset Family: VEN_1022&DEV_57AD
Sep 01,2024 18:55:11;Information;Supported Chipset Model: VEN_1022&DEV_149C
Sep 01,2024 18:55:15;Information;Disk Drives Connected: ST3000DM0082DM166 ,ST12000NM0127 ,SPCC M.2 PCIE SSD
Sep 01,2024 18:55:15;ERROR;Check for Required Storage Configuration - FAILED
Sep 01,2024 18:55:15;Information;Local system language: English

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FunkZ
Grandmaster

Try disconnecting one of the HDD and see if it will allow you to install.

It seems to be complaining about having 2 HDD connected.

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT
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