Hi, I received a service number for an issue I'm having with my AMD Ryzen CPU about two days ago but I haven't received any other instructions. This is all I received:
Dear Customer,
Your Service Request has been received and will be processed shortly. Depending on the nature of your inquiry, further automated messages with additional instructions might follow.
Service Request: {ticketno:[]}
We thank you for your patience.
Best regards,
AMD Global Customer Care
I also received this email the same day:
Dear Customer,
Thank you for contacting AMD Global Customer Care.
We have created a Customer Care Support account based on the details you submitted with your service request.
A separate email containing your service request reference number will follow.
Thank you for choosing AMD!
Best regards,
AMD Global Customer Care
I sent the email about two days ago (8/21 and it is now 8/23) and I just wanted to make sure I didn't miss anything.
Thank you.
