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General Discussions

aryanakhter
Journeyman III
‎11-10-2021 05:09 AM

Screen goes black during installing hp 4530s AMD Radeon graphic card

I have hp probook 4530s laptop with an Intel 3000 CPU and AMD Radeon 7400M Series graphic card. I'm using Windows 10 and Intel driver is installed. Problem is when I trying to install ATI driver for my AMD GPU. During installation screen goes black and I have no choice but to restart computer in safe mode and remove graphic driver in device manager. Here is CPU and GPU information in GPU-Z: Website

amd.png

What can i do? Is my graphic card broken or I can fix this problem? Thanks.

 

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kingfish
MVP
‎11-10-2021 07:56 AM

The Intel HD3000 graphics has no support for Windows 10...it is too old. Same with the HD7000M series which only has legacy drivers..none for Windows 10. Your best bet is to revert to the OS the laptop was designed for.

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